Article ID: 842644
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
You install the MS04-011 security update on a Microsoft Windows 2000-based computer. After you restart the computer, you may experience a delay before you can successfully log on to the computer. You may also experience a delay while the desktop is opening. When the desktop successfully opens, the following message is logged multiple times in the system event log:
Event Source: PlugPlayManager
Event ID: 256
Description:
Timed out sending notification of device interface change to window of program, service name, or GUID.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have the MS04-011 security update installed on your computer.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces the hotfix that is included in the following Microsoft Knowledge Base article:
835732 MS04-011: Security Update for Microsoft Windows
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 10-Feb-2004 19:47 5.0.2195.6897 30,160 Mountmgr.sys 21-May-2004 22:14 5.0.2195.6932 1,701,248 Ntkrnlmp.exe 21-May-2004 22:14 5.0.2195.6932 1,700,992 Ntkrnlpa.exe 21-May-2004 22:14 5.0.2195.6932 1,722,560 Ntkrpamp.exe 21-May-2004 22:14 5.0.2195.6932 1,678,080 Ntoskrnl.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
REFERENCES
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
824684 Description of the standard terminology that is used to describe
Keywords: kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB842644
