Article ID: 842541
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Mobile Information Server 2002 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
When you try to synchronize the calendar on your Pocket PC device or the calendar on your Smartphone device with your Microsoft Exchange 2000 Server mailbox, your Mobile Information Server 2002 mailbox, or your Microsoft Exchange Server 2003 mailbox, you receive error messages that are similar to the following:
CAUSE
This problem may occur if your calendar contains very many calendar items.
In this scenario, a Web Distributed Authoring and Versioning (WebDAV) search request that contains thousands of REPL tags may generate a SYNC_5 or a MIS_5 error code.
RESOLUTION
Exchange 2000 Server
Hotfix information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup
Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
Additionally, this update requires the Exchange 2000 Server Post-Service Pack 3 update rollup that is described in the following Microsoft Knowledge Base (KB) article:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 Update Rollup
Restart requirement
You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services are automatically stopped and then restarted when you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 02-Jul-2004 02:59 6.0.6605.0 851,968 Davex.dll 02-Jul-2004 02:59 6.0.6605.0 2,170,880 Exoledb.dll
Exchange Server 2003
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Prerequisites
There are no prerequisites for this hotfix.
Restart requirement
You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services are automatically stopped and then restarted when you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
Date Time Version Size File name -------------------------------------------------------------- 08-Jun-2004 03:15 6.5.6980.92 1,064,448 Davex.dll 08-Jun-2004 03:23 6.5.6980.92 3,619,328 Excdo.dll 08-Jun-2004 03:15 6.5.6980.92 2,532,864 Exoledb.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 1.
Additional query words: XCCC
Keywords: kbqfe kbfix kbexchange2000presp4fix kbbug kbhotfixserver KB842541
