Article ID: 842378
Article Last Modified on 6/7/2004
APPLIES TO
- Microsoft Office Live Meeting 2005
- Microsoft Internet Explorer 5.2 for Mac OS X, when used with:
- Apple Macintosh OS X
SYMPTOMS
You cannot CONTROL-click in a Microsoft Windows program that you are given control of through the Sharing feature in Microsoft Office Live Meeting by using Microsoft Internet Explorer 5.2 for Macintosh and Mac OS X 10.3.2 or earlier.
CAUSE
This problem occurs because Internet Explorer 5.2 for Macintosh OS X 10.3, 10.3.1, and 10.3.2 uses Java version 1.4.1 to run Java applets. Mac OS X 10.2.x uses Java 1.3.1. These versions of the Java do not correctly handle this style of interaction in Java Applets that are running in the Macintosh version of Internet Explorer.
RESOLUTION
To resolve this problem, you must upgrade Mac OS X version 10.3 or 10.3.1 to version 10.3.3 or later and upgrade the Java Virtual Machine 1.4.1 to Java Virtual Machine 1.4.2. To do this, follow these steps.
Upgrade to Mac OS X version 10.3.3
To upgrade to Mac OS X version 10.3.3, follow these steps:
- On the Apple menu, click Software Update.
- On the Update Software tab, click Check Now.
- Click to select the Mac OS X Combine Update 10.3.3 check box.
- Click Install.
- Type the administrator name and password, and then click OK.
Upgrade to Java 1.4.2
To upgrade to Java 1.4.2, follow these steps:
- On the Apple menu, click Software Update.
- On the Update Software tab, click Check Now.
- Click to select the Java 1.4.2 check box.
- Click Install.
- Type the administrator name and password, and then click OK.
WORKAROUND
To work around this problem on Mac OS X 10.2.5 or earlier, you must update to Mac OS 10.2.8 and Java 1.4.1, and then use Safari to log on to the Live Meeting Web site.
Upgrade to Mac OS X version 10.2.8
To upgrade to Mac OS X version 10.2.8, visit the following Web site:
- On the Apple menu, click Software Update.
- On the Update Software tab, click Check Now.
- Click to select the Mac OS X Update Combo 10.2.8 check box.
- Click Install.
- Type the administrator name and password, and then click OK.
Upgrade to Java 1.4.1
To upgrade to Java 1.4.1, follow these steps:
- On the Apple menu, click Software Update.
- On the Update Software tab, click Check Now.
- Click to select the Java 1.4.1 Update 1 check box.
- Click Install.
- Type the administrator name and password, and then click OK.
STATUS
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: LM JVM IE IE5.2 MacOSX OSX
Keywords: kbprb KB842378
