Article ID: 842227
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
When you use the Mailbox Merge Program (ExMerge) on a Microsoft Exchange Server 2003 computer to import messages from a .pst file to a mailbox, special folders are renamed to the name of the source folder.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 15-Jun-2004 20:28 6.5.6980.94 539,648 Exmerge.exe
Important This hotfix updates the version of Exmerge.exe that is included with the original released version of Exchange 2003. If you have Exchange Server 2003 Service Pack 1 (SP1), you must install the hotfix that is described in the following Microsoft Knowledge Base article:
884857 The Mailbox Merge Program renames special folders in a mailbox to match the special folder names in a personal folder file when you import messages in Exchange Server 2003 S884857
Hotfix installation information
After you install the hotfix, you must modify the Exmerge.ini file and add the following key:
RenameSpecialFolders = 0
The following behavior occurs, depending on the value that is set for the RenameSpecialFolders key in the Exmerge.ini file:
- If the RenameSpecialFolders key is not added to the Exmerge.ini file, special folders are renamed to the source folder name during the Exmerge process.
- If the RenameSpecialFolders key is set to a value of 0, the special folders are not renamed.
- If the RenameSpecialFolders key is set to a value other than 0, the special folders are renamed to the source folder name.
To install the hotfix and modify the Exmerge.ini file, follow these steps:
- Open the folder that the hotfix was extracted to.
- Double-click Exchange2003-KB842227-x86-enu.exe to install the hotfix.
- After the hotfix is installed, open the C:\Program Files\Exchsrvr\KB82227 folder.
- Right-click Exmerge.exe, and then click Copy.
- Locate and then open the folder that contains the original Exmerge files, such as C:\Program Files\Exchsrvr\Bin, right-click in the folder window, and then click Paste.
- Right-click Exmerge.ini in the C:\Program Files\Exchsrvr\Bin folder, and then click Open.
- Scroll down to the bottom of the Exmerge.ini file in Notepad.
- After the last line, type RenameSpecialFolders = 0.
- On the File menu, click Save.
- On the File menu, click Exit.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.
MORE INFORMATION
For more information about special folders, visit the Special Folders Web page on the following MSDN Web site:
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages
Keywords: kbqfe kbhotfixserver kbfix kbbug kbexchange2003presp1fix KB842227
