Article ID: 841421
Article Last Modified on 6/2/2006
APPLIES TO
- Microsoft Office 2004 for Mac Standard Edition
SYMPTOMS
When you save an image in Microsoft Office 2004 for Mac Standard Edition and then view the image in a different image viewer, the image may not appear as expected.
CAUSE
This problem occurs if both of the following conditions are true:
- The image that you saved contains shadow effects.
- The image is saved in Macintosh Picture (PICT) format.
WORKAROUND
To work around this problem, save the image in Portable Network Graphics (PNG) format. To do this, follow these steps:
- Start Office 2004 for the Mac Standard Edition, and then open the file that contains the image that you want to save.
- CTRL+click the image that you want to save, and then click Save as Picture.
- In the Format box, click Portable Network Graphics (PNG), and then click Save.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Office 2004 for Mac Standard Edition.
Keywords: kbqfe kbprb kbhotfixserver KB841421