Microsoft KB Archive/841417

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"The installation for Office 2004 cannot complete because disk is full" error message when you use the Office Setup Assistant to install Office 2004 for Mac Standard Edition

Article ID: 841417

Article Last Modified on 5/17/2004



APPLIES TO

  • Microsoft Office 2004 for Mac Standard Edition



SYMPTOMS

When you try to use the Microsoft Office Setup Assistant to install Microsoft Office 2004 for Mac Standard Edition, you may receive an error message that is similar to the following:

The installation for Office 2004 cannot complete because disk is full...

You receive this error message although your hard disk appears to have sufficient free space to complete the installation by using the options that you selected.

CAUSE

This problem occurs if both of the following conditions are true:

  • You performed a customized installation and did not install all the Office 2004 for Mac Standard Edition components.
  • You do not have sufficient free hard disk space to perform a full installation.


RESOLUTION

To resolve this problem, use a drag-and-drop operation to perform a custom installation. To do this, follow these steps:

  1. Insert the Office 2004 for Mac Standard Edition CD-ROM in your CD or DVD drive.
  2. Double click Microsoft Office 2004.
  3. Under Choose one of the following options, double-click Microsoft Office 2004.
  4. Use a drag-and-drop operation to copy the components that you want to install to your hard disk.


STATUS

Microsoft has confirmed that this is a problem in Microsoft Office 2004 for Mac Standard Edition.

Keywords: kberrmsg kbprb KB841417