Article ID: 841367
Article Last Modified on 8/26/2006
APPLIES TO
- Microsoft Office XP Professional Edition
- Microsoft Office XP Developer Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
SUMMARY
Microsoft has released the Microsoft Office XP post-Service Pack 3 hotfix package for Microsoft Office XP. This article describes the following items about the hotfix package:
- The issues that are fixed in the hotfix package
- Prerequisites for installing the hotfix package
- Information about whether you must restart your computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that are contained in the hotfix package
INTRODUCTION
This article describes the Microsoft Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated June 4, 2004.
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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
- When you click a hyperlink to a Lotus Notes database in an Office XP document, the incorrect Notes database opens in Lotus Notes.
The fix that this article contains lets you use the standard Lotus Notes format for Notes database links: "notes:///" .
Additionally, the two files that the hotfix package provides, the Riched20.dll file and the Mso.dll file, are independent of each other.
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MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
843599 Description of the Office XP post-Service Pack 3 hotfix package: June 11, 2004
Registry information
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.
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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------------------- 04-Jun-2004 20:35 2,957,824 Riched20op.msp (Optimized) 04-Jun-2004 22:23 5,919,744 Riched20ff.msp (Full-File/Administrative) 21-May-2004 06:26 3,279,872 Sharedop.msp (Optimized) 21-May-2004 08:13 10,100,736 Sharedff.msp (Full-File/Administrative)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following tables:
Riched20ff.msp
Date Time Version Size File name -------------------------------------------------------- 02-Apr-2004 22:30 5.40.11.2215 512,057 Riched20.dll
Date Time Version Size File name -------------------------------------------------------- 19-May-2004 23:52 10.0.6716.0 9,796,288 Mso.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. back to the top
REFERENCES
For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Offxp off2002 off10 off2k2 olxp ol2k2 ol2002 ol10
Keywords: kbqfe kbhotfixserver kbfix kbhotfixrollup kbofficexppostsp3fix KB841367