Article ID: 841363
Article Last Modified on 8/1/2006
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
SYMPTOMS
When you try to add a Lotus Notes database as a content source to be crawled on a server that is running Microsoft Office SharePoint Portal Server 2003, you may receive the following error message:
RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.
Service pack information
This problem is corrected in Microsoft Office SharePoint Portal Server 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889380 How to obtain the latest service pack for SharePoint Portal Server 2003
Hotfix information
This issue has been addressed in a hotfix that is available from Microsoft.
How to obtain the hotfix
This issue is fixed in the SharePoint Portal Server 2003 post-Service Pack 1 Hotfix Package that is dated September 17, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
883919 Description of the SharePoint Portal Server 2003 post-Service Pack 1 hotfix package: September 17, 2004
How to configure time-outs for crawling Lotus Notes content sources
After you install this hotfix, you can configure the time-outs that SharePoint Portal Server 2003 needs so that it can crawl Lotus Notes content sources.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To configure the time-outs for crawling Lotus Notes content sources, follow these steps:
- Log on to SharePoint Portal Server as an administrator.
- Click Start, point to Run, and then type regedit.
- Locate the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\SharePoint Portal Server
- If the value does not already exist, add a new DWORD value named NotesWizardScriptTimeout .
- Specify a value for the NotesWizardScriptTimeout as the time in seconds for the time-out. (For example, you would enter 600 for a ten-minute timeout.)
Note: The default time-out is five minutes (300 seconds).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in SharePoint Portal Server 2003 Service Pack 2.
Additional query words: sps sps2k3 sps2003
Keywords: kbshareptportalsvr2003sp2fix kbqfe kbhotfixserver kbshareptportalsvr2003presp2fix kbfix kbbug kbshareptportalsvr2003presp1fix KB841363
