Microsoft KB Archive/838014

From BetaArchive Wiki

Article ID: 838014

Article Last Modified on 11/15/2007



APPLIES TO

  • Microsoft Office Publisher 2003




SUMMARY

This article describes the Microsoft Office Publisher 2003 issue that is fixed in the hotfix package that is dated March 16, 2004.

back to the top

Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package:

  • When you open a Microsoft Publisher publication in Publisher 2003 with the Spanish Multilingual User Interface Pack installed, and the publication was saved in Microsoft Publisher 2002 or earlier, Publisher 2003 may crash, and you may receive the following error message:

    Microsoft Publisher has encountered a problem and needs to close. We are sorry for the inconvenience.


    If you view the details of the error message, you receive an error signature that is similar to the following:

       App Name  App Version  Module Name  Module       Version Offset
       ---------------------------------------------------------------
       Mspub.exe 11.0.5525.0  Pubconv.dll  11.0.5510.0  00029de9
       

'back to the top

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:



back to the top

Prerequisites

  • There are no prerequisites for this hotfix.
  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

back to the top

Restart information

You do not have to restart your computer after you apply this hotfix.

back to the top

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

back to the top

Registry information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

back to the top

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ---------------------------------------------------
   16-Mar-2004  04:34  2,017,792  Pub-binary-glb.msp
   16-Mar-2004  05:41  3,584,000  Pub-fullfile-glb.msp

After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:

   Date         Time   Version      Size        File name
   --------------------------------------------------------
   20-Feb-2004  18:06  11.0.6202.0  5,679,808  Mspub.exe        
   20-Feb-2004  18:05  11.0.6202.0    551,624  Pubconv.dll

Note For more information about bow to install this hotfix, see the Readme.txt file that is included in the package.



back to the top

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates


back to the top

Keywords: kbfix kbqfe kbofficexppresp3fix kbhotfixrollup kbhotfixserver KB838014