Article ID: 837183
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS
The Microsoft Exchange Information Store service (Store.exe) may stop unexpectedly when it compares property values during a MAPI-based search on a Microsoft Exchange 2000 Server computer.
If the correct symbols are installed on the server, the Drwtsn32.log file or the corresponding User.dmp file may contain the following call stack:
2db5f920 005d2935 store!SgnCmpBinary+0x20 2db5f948 005d2a2d store!EcComparePrv+0x347 2db5f970 0047d4c0 store!EcCompareProps+0xec 2db5f984 005d7224 store!TWIR::EcCompareProps+0x17 2db5f9e0 005d8b04 store!TWIR::EcRestrictProperty+0x2c0 2db5fa10 005d974d store!TWIR::EcRestrictHier+0x153 2db5fa38 005d99eb store!TWIR::EcRestrictEx+0x3d 2db5fa5c 0057c725 store!SFI::EcTestMessage+0x22 2db5fc8c 0057c89f store!QNODE::EcRestrict+0x16a 2db5fca8 0057f209 store!QSLOW::EcGetFirst+0x7b 2db5fcec 0057f4dc store!QROOT::EcSearchFolder+0x2bc 2db5fd0c 0057f7c2 store!FSearchFolder+0x41 2db5fd24 005dd13f store!QROOT::EcExecute+0x76 2db5fe90 005deff7 store!EcSearchFoldersFaster+0xd0 2db5fec4 005df4e9 store!EcProcessSearchEvent+0x6f 2db5ff28 005df692 store!EcProcessSearchEvents+0x238 2db5ff54 0060125e store!FSearch+0x3a 2db5ff70 62a316ff store!TI::Invoke+0xa4 2db5ffb8 77e4a990 mdbtask!MdbTaskPoolThread+0x1b4 WARNING: Stack unwind information not available. Following frames may be wrong. 2db5ffec 00000000 kernel32!FlsSetValue+0x779 eax=00000070 ebx=00000408 ecx=04a25618 edx=00000070 esi=7f7f7f7f edi=04a25688 eip=005d25c2 esp=2db5f910 ebp=2db5f920 iopl=0 nv up ei ng nz na po cy cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010287 store!SgnCmpBinary+20: 005d25c2 8a06 mov al,[esi] ds:0023:7f7f7f7f=?? 0:062> dv pb1 = 4a25618 cb1 = 70 pb2 = 7f7f7f7f "" cb2 = 0x4a599f0 sgn = 0 ( sgnEQ )
CAUSE
This problem may occur when Exchange 2000 processes a search criteria that is incorrectly formatted.
RESOLUTION
Hotfix information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup
Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
Restart requirement
You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you apply this hotfix:
- Microsoft Exchange MTA Stacks
- Microsoft Exchange Information Store
- Microsoft Exchange System Attendant
- Intersite Messaging
- License Logging
- World Wide Web Publishing Service
- Simple Mail Transfer Protocol (SMTP)
- Microsoft Exchange Routing Engine
- Microsoft Exchange POP3
- Network News Transfer Protocol (NNTP)
- Microsoft Exchange IMAP4
- IIS Admin Service
- Microsoft Exchange Management
- Windows Management Instrumentation
- Microsoft Search
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Feb-2004 04:24 6.0.6566.0 3,919,872 Cdoex.dll
17-Feb-2004 00:08 12,720 Ctrl_calendarview20.htc
17-Feb-2004 00:08 91,631 Ctrl_calendarview20.js
17-Feb-2004 04:15 6.0.6566.0 856,064 Davex.dll
17-Feb-2004 04:15 6.0.6566.0 53,248 Davexpc.dll
17-Feb-2004 04:10 6.0.6566.0 131,072 Drviis.dll
17-Feb-2004 04:11 6.0.6566.0 577,536 Dsaccess.dll
17-Feb-2004 03:21 6.0.6566.0 184,320 Dscmsg.dll
17-Feb-2004 03:22 6.0.6566.0 962,560 Emsmdb32.dll
17-Feb-2004 04:14 6.0.6566.0 2,179,072 Ese.dll
17-Feb-2004 04:14 6.0.6566.0 40,960 Eseperf.dll
17-Feb-2004 00:13 6,991 Eseperf.hxx
17-Feb-2004 04:14 391,634 Eseperf.ini
17-Feb-2004 04:24 6.0.6566.0 3,579,904 Excdo.dll
17-Feb-2004 04:10 6.0.6566.0 94,208 Eximap4.dll
17-Feb-2004 04:11 6.0.6566.0 262,144 Exmime.dll
17-Feb-2004 02:56 6.0.6566.0 176,128 Exnntp.dll
17-Feb-2004 04:15 6.0.6566.0 143,360 Exodbesh.dll
17-Feb-2004 04:15 6.0.6566.0 57,344 Exodbpc.dll
17-Feb-2004 04:15 6.0.6566.0 200,704 Exodbprx.dll
17-Feb-2004 04:15 6.0.6566.0 2,179,072 Exoledb.dll
17-Feb-2004 04:08 6.0.6566.0 81,920 Exosal.dll
17-Feb-2004 04:10 6.0.6566.0 32,768 Expop3.dll
17-Feb-2004 04:11 6.0.6566.0 32,768 Exproto.dll
17-Feb-2004 04:15 6.0.6566.0 307,200 Exprox.dll
17-Feb-2004 03:23 6.0.6566.0 143,360 Exschema.exe
17-Feb-2004 04:15 6.0.6566.0 331,776 Exsmtp.dll
17-Feb-2004 03:25 6.0.6566.0 675,840 Exwform.dll
17-Feb-2004 02:58 6.0.6566.0 180,224 Exwin32.dll
17-Feb-2004 03:24 6.0.6566.0 40,960 Febecfg.dll
17-Feb-2004 04:10 6.0.6566.0 32,768 Iisif.dll
17-Feb-2004 04:11 6.0.6566.0 135,168 Iisproto.dll
17-Feb-2004 04:12 6.0.6566.0 61,440 Imap4be.dll
17-Feb-2004 03:28 6.0.6566.0 319,488 Imap4evt.dll
17-Feb-2004 03:26 6.0.6566.0 126,976 Imap4fe.dll
17-Feb-2004 04:10 6.0.6566.0 126,976 Imap4svc.dll
17-Feb-2004 04:11 6.0.6566.0 40,960 Jcb.dll
17-Feb-2004 02:57 6.0.6566.0 49,152 Mdbevent.dll
17-Feb-2004 03:17 6.0.6566.0 2,289,664 Mdbmsg.dll
17-Feb-2004 02:59 6.0.6566.0 32,768 Mdbrole.dll
17-Feb-2004 03:22 6.0.6566.0 909,312 Mdbsz.dll
17-Feb-2004 04:11 6.0.6566.0 24,576 Mdbtask.dll
17-Feb-2004 02:56 6.0.6566.0 151,552 Nntpex.dll
17-Feb-2004 04:07 6.0.6566.0 94,208 Peexch50.dll
17-Feb-2004 04:08 6.0.6566.0 413,696 Phatcat.dll
17-Feb-2004 04:10 6.0.6566.0 36,864 Pop3be.dll
17-Feb-2004 03:28 6.0.6566.0 303,104 Pop3evt.dll
17-Feb-2004 03:26 6.0.6566.0 24,576 Pop3fe.dll
17-Feb-2004 04:08 6.0.6566.0 73,728 Pop3svc.dll
17-Feb-2004 03:28 6.0.6566.0 163,840 Protomsg.dll
17-Feb-2004 04:11 6.0.6566.0 532,480 Reapi.dll
17-Feb-2004 04:10 6.0.6566.0 4,673,536 Store.exe
17-Feb-2004 03:24 6.0.6566.0 3,735,552 Wmtemplates.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbexchange2000presp4julybarfix kbqfe kbfix kbexchange2000presp4fix kbbug KB837183
