Microsoft KB Archive/836454

Knowledge Base

FIX: You cannot check for updates in Visual Studio .NET

Article ID: 836454

Article Last Modified on 10/25/2005

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APPLIES TO

• Microsoft Visual Studio .NET 2002 Professional Edition
• Microsoft Visual Studio .NET 2002 Enterprise Architect
• Microsoft Visual Studio .NET 2002 Enterprise Developer
• Microsoft Visual Studio .NET 2002 Academic Edition
• Microsoft Visual Studio .NET 2003 Professional Edition
• Microsoft Visual Studio .NET 2003 Enterprise Developer
• Microsoft Visual Studio .NET 2003 Enterprise Architect
• Microsoft Visual Studio .NET 2003 Academic Edition

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SYMPTOMS

When you click Check for Updates on the Help menu in Microsoft Visual Studio .NET 2002 or in Visual Studio .NET 2003, you may receive one of the following error messages:

Visual Studio .NET setup encountered errors while attempting to download required files. Check your Web Browser configuration settings and your connection hardware, and then try again.

CAUSE

The issue is caused by an error when the Vsupdate.dll file accesses the Urlmon.dll file. Subsequently, this can cause Visual Studio .NET to fail when downloading files from the Update location.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Visual Studio .NET. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

837234 List of bugs that are fixed in Visual Studio .NET 2002 Service Pack 1

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Visual Studio .NET 2002

  Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-Feb-2004  08:28  7.0.9765.0        364,544  Vsupdate.dll     
 

Visual Studio .NET 2003

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   23-Apr-2004  12:48  7.10.4114.0       376,832  Vsupdate.dll     

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Visual Studio .NET 2002 Service Pack 1.

MORE INFORMATION

Steps to reproduce the behavior

1. Start Visual Studio .NET 2002 or Visual Studio .NET 2003.
2. Click Help, and then click Check for Updates. You receive a dialog box that states that there are no new updates.
3. Click Help, and then click Check for Updates again.

You receive the error message that is mentioned in the "Symptoms" section.

Keywords: kbbug kbfix kbqfe kbvs2002sp1sweep kbvs2002sp1fix kbhotfixserver KB836454

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