Article ID: 836163
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you try to select an IP address for a Simple Mail Transfer Protocol (SMTP) virtual server in the SMTP properties on a computer that is running Microsoft Windows 2000 Server, the IP address list displays All Unassigned, and no IP address can be selected.
CAUSE
This problem may occur if the Web server's computer name starts with a numeric character. For example, if the Web server's computer name is 123TEST, the computer name is not displayed in the SMTP properties.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 23-Feb-2004 18:51 6.1.3940.39 2,684,176 Nntpsnap.dll 23-Feb-2004 18:51 6.1.3940.39 2,534,160 Smtpsnap.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbtransport kbbug kbfix kbqfe kbwin2000presp5fix KB836163
