Article ID: 836001
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
SYMPTOMS
When you log on to a Microsoft Windows XP-based computer that is joined to a Microsoft Windows 2000 domain or a Microsoft Windows Server 2003 domain, you may see multiple references to the same Startup group.
For example, if Dutch Multilingual User Interface Pack (MUI) is installed in your computer, you may see two Startup groups that are named Opstarten and Startup.
CAUSE
This problem occurs if the following conditions are true:
- MUI is installed on your computer.
- A Group Policy is applied to redirect the Start menu to a shared folder.
- The user has a roaming profile.
This problem is caused by the Folder Redirection Group Policy extension in Windows. The Folder Redirection extension creates two versions of the same Startup folder. One folder is in its English form and one folder is in the localized form.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-Bit Edition
Date Time Version Size File name ------------------------------------------------------ 02-Feb-2004 05:58 5.1.2600.1337 68,096 Fdeploy.dll
Windows XP, 64-Bit Edition
Date Time Version Size File name Platform ------------------------------------------------------------------ 02-Feb-2004 05:51 5.1.2600.1337 203,776 Fdeploy.dll IA-64 02-Feb-2004 05:58 5.1.2600.1337 68,096 Wfdeploy.dll x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
After you apply the hotfix, you may see both English and MUI language folders in the Start menu. To work around this issue, copy the local Start menu of the MUI user to the redirected folder destination share. This action pre-creates the redirected Start menu.
For more information about folder redirection, click the following article number to view the article in the Microsoft Knowledge Base:
232692 Folder Redirection feature in Windows
If you apply the Folder Redirection extension to a share, both MUI and English language folders may appear. We recommend that you also include the folder name in the path that is under the root folder of the share:
\\ServerName\ShareName\FolderName
To locate the Folder Redirection extension, locate the following locaton in the Group Policy object (GPO):
User Configuration\Windows Settings\Folder Redirection\FolderName
When you work in this scenario, we recommend that you also apply the fix that is described in the following Microsoft Knowledge Base article: For more information about the hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
810334 Multiple Programs groups appear on the Start menu if you use Multilingual User Interface Pack and Folder Redirection in Windows XP
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information about the standard terminolgy that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbqfe kbhotfixserver kbtshoot kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB836001
