Microsoft KB Archive/835740

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Article ID: 835740

Article Last Modified on 11/15/2007



APPLIES TO

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Standard Edition 2003




SUMMARY

This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 Input Method Editor (Chinese Traditional) hotfix package that is dated March 5, 2004.

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Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:

  • When you use the Self-learning feature in the Input Method Editor and repeatedly type the same Chinese (Traditional) character, your Office 2003 program may quit unexpectedly and you receive an error message that is similar to the following:

    Microsoft program has encountered a problem and needs to close. We are sorry for the inconvenience.

    If you view the details of the error message, you receive an error signature that is similar to the following:

    App Name     App Version  Module Name   Module Version  Offset
    ----------------------------------------------------------------
    Winword.exe  11.0.5604.0  Mstcipha.ime  6.5.5515.0      000464bc

    Note The Self-learning feature is a tool that helps the Microsoft Pinyin IME to memorize your jargons and writing habits quickly. To turn the Self-learning feature on (default), follow these steps:

    1. Click Menu on the Language Bar, and then click Options.
    2. On the Language tab, click to select the Enable Self-learning check box.
    3. Click OK to close the Microsoft Pinyin Options dialog box.

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MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:



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Prerequisites

There are no prerequisites for this hotfix.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:

   Date         Time   Version      Size     File name
   ---------------------------------------------------------------------
   05-Mar-2004  04:05  11.0.6200.0  875,240  Office2003-kb835740-cht.exe


Microsoft Windows Installer MSP file information:

   Date         Time   Size     File name
   ----------------------------------------------------------------------------
   05-Mar-2004  02:03  852,480  Ime-fullfile-cht.msp (Full-File/Administrative)
   05-Mar-2004  01:56  246,784  Ime-binary-cht.msp (Optimized)


After you install the hotfix , the global version of this fix has the file attributes (or later) that are listed in the following table:

   Date         Time   Version     Size       File name
   -------------------------------------------------------
   09-Feb-2004  14:51  6.5.6200.0  1,007,304  Mstcicja.ime
   09-Feb-2004  14:51  6.5.6200.0  1,072,840  Mstcipha.ime

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Additional notes

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


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Keywords: kberrmsg kbfix kbqfe kbhotfixrollup kboffice2003presp1fix kboffice2003sp1fix kbstoprespond kbhotfixserver KB835740