Article ID: 835437
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When a Microsoft Exchange 2000 Server computer processes a message, you may receive the following access violation error message:
Additionally, the following event ID messages may be logged in the application event log:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 1/14/2004
Time: 2:03:36 PM
User: N/A
Computer: Server Name
Description: The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 1/14/2004
Time: 2:02:37 PM
User: N/A
Computer: Server Name
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MSExchangeIS service.
RESOLUTION
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup
Component: Store
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
24-Feb-2004 20:49 6.0.6568.0 3,919,872 Cdoex.dll
17-Feb-2004 01:08 12,720 Ctrl_calendarview20.htc
17-Feb-2004 01:08 91,631 Ctrl_calendarview20.js
24-Feb-2004 20:40 6.0.6568.0 856,064 Davex.dll
24-Feb-2004 20:40 6.0.6568.0 53,248 Davexpc.dll
24-Feb-2004 20:35 6.0.6568.0 131,072 Drviis.dll
24-Feb-2004 20:36 6.0.6568.0 577,536 Dsaccess.dll
24-Feb-2004 19:46 6.0.6568.0 184,320 Dscmsg.dll
24-Feb-2004 19:48 6.0.6568.0 962,560 Emsmdb32.dll
24-Feb-2004 20:39 6.0.6568.0 2,179,072 Ese.dll
24-Feb-2004 20:39 6.0.6568.0 40,960 Eseperf.dll
17-Feb-2004 01:13 6,991 Eseperf.hxx
24-Feb-2004 20:39 391,634 Eseperf.ini
24-Feb-2004 20:49 6.0.6568.0 3,579,904 Excdo.dll
24-Feb-2004 20:35 6.0.6568.0 94,208 Eximap4.dll
24-Feb-2004 20:36 6.0.6568.0 262,144 Exmime.dll
24-Feb-2004 19:21 6.0.6568.0 176,128 Exnntp.dll
24-Feb-2004 20:40 6.0.6568.0 143,360 Exodbesh.dll
24-Feb-2004 20:40 6.0.6568.0 57,344 Exodbpc.dll
24-Feb-2004 20:40 6.0.6568.0 200,704 Exodbprx.dll
24-Feb-2004 20:40 6.0.6568.0 2,179,072 Exoledb.dll
24-Feb-2004 20:33 6.0.6568.0 81,920 Exosal.dll
24-Feb-2004 20:36 6.0.6568.0 32,768 Expop3.dll
24-Feb-2004 20:36 6.0.6568.0 32,768 Exproto.dll
24-Feb-2004 20:40 6.0.6568.0 307,200 Exprox.dll
24-Feb-2004 19:48 6.0.6568.0 143,360 Exschema.exe
24-Feb-2004 20:41 6.0.6568.0 331,776 Exsmtp.dll
24-Feb-2004 19:50 6.0.6568.0 675,840 Exwform.dll
24-Feb-2004 19:23 6.0.6568.0 180,224 Exwin32.dll
24-Feb-2004 19:49 6.0.6568.0 40,960 Febecfg.dll
24-Feb-2004 20:35 6.0.6568.0 32,768 Iisif.dll
24-Feb-2004 20:37 6.0.6568.0 135,168 Iisproto.dll
24-Feb-2004 20:37 6.0.6568.0 61,440 Imap4be.dll
24-Feb-2004 19:52 6.0.6568.0 319,488 Imap4evt.dll
24-Feb-2004 19:50 6.0.6568.0 126,976 Imap4fe.dll
24-Feb-2004 20:35 6.0.6568.0 126,976 Imap4svc.dll
24-Feb-2004 20:37 6.0.6568.0 40,960 Jcb.dll
24-Feb-2004 19:22 6.0.6568.0 49,152 Mdbevent.dll
24-Feb-2004 19:42 6.0.6568.0 2,289,664 Mdbmsg.dll
24-Feb-2004 19:24 6.0.6568.0 32,768 Mdbrole.dll
24-Feb-2004 19:48 6.0.6568.0 909,312 Mdbsz.dll
24-Feb-2004 20:37 6.0.6568.0 24,576 Mdbtask.dll
24-Feb-2004 19:21 6.0.6568.0 151,552 Nntpex.dll
24-Feb-2004 20:32 6.0.6568.0 94,208 Peexch50.dll
24-Feb-2004 20:33 6.0.6568.0 413,696 Phatcat.dll
24-Feb-2004 20:35 6.0.6568.0 36,864 Pop3be.dll
24-Feb-2004 19:52 6.0.6568.0 303,104 Pop3evt.dll
24-Feb-2004 19:51 6.0.6568.0 24,576 Pop3fe.dll
24-Feb-2004 20:33 6.0.6568.0 73,728 Pop3svc.dll
24-Feb-2004 19:52 6.0.6568.0 163,840 Protomsg.dll
24-Feb-2004 20:37 6.0.6568.0 532,480 Reapi.dll
24-Feb-2004 20:35 6.0.6568.0 4,673,536 Store.exe
24-Feb-2004 19:50 6.0.6568.0 3,735,552 Wmtemplates.dll
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbhotfixserver kberrmsg kbqfe kbfix kbexchange2000presp4fix kbbug KB835437
