Microsoft KB Archive/835227

Knowledge Base

One NUMPAGES field that appears in the body of your document is updated at a time in Word 2003

Article ID: 835227

Article Last Modified on 4/7/2006

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APPLIES TO

• Microsoft Office Word 2003

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to update the fields in the body of your Microsoft Office Word 2003 document, only the first occurrence of the NUMPAGES field is updated. If you try to update the fields in the document body a second time, only the second occurrence of the NUMPAGES field is updated. To update all the NUMPAGES fields that are contained in the body of your document, you must press F9 for each NUMPAGES field that appears in the body of your document.

To update the fields in the body of your document, press CTRL+A, and then press F9.

Note This problem may also occur if you click Print Preview on the File menu, and then close Print Preview.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

How to obtain the hotfix

This issue is fixed in the Word 2003 Hotfix Package that is dated January 20, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

833985 Word 2003 hotfix package: January 20, 2004

After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the UpdateAllNumpages registry key and to activate the hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 1.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Important If you activate this hotfix, you may experience a different problem with the NUMPAGES field in the header or in the footer of your document. For more information, see the "Additional information" section of this article.

To activate this hotfix, follow these steps:

1. Quit Word 2003.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate, and then click to select the following registry key:

   HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options

5. After you select the key that is specified in step 4, on the Edit menu, point to New, and then click DWORD Value.
6. Type UpdateAllNumpages, and then press ENTER.
7. Right-click UpdateAllNumpages, and then click Modify.
8. In the Value data box, type 1, and then click OK.
9. On the File menu, click Exit to quit Registry Editor.

Additional information

After you install and activate this hotfix, you may experience the following symptom:

• When you print a document that contains the NUMPAGES field in the header or in the footer of your document, the NUMPAGES field may print incorrectly. For example, this problem may occur with a document that contains page fields that are similar to the following:

  {PAGE} of {NUMPAGES}

  When you print, the page fields may print similar to the following:

  1 of 1
  
  2 of 2
  
  3 of 3

  Note When you view the document on screen, the page fields (NUMPAGES) appear correctly.

To work around this problem, use one of the following methods before you print your document.

Method 1: Turn off background printing

Note Background printing permits Word 2003 to print your document in the background. Therefore, you can continue to work in Word 2003 while your document is being printed.

To turn off background printing, follow these steps:

1. On the Tools menu, click Options.
2. On the Print tab, click to clear the Background printing check box.
3. Click OK.

Method 2: Turn on the Reverse Print Order option

Note The Reverse Print Order option prints pages in reverse order, starting with the last page of the document. Do not use this method if you are printing an envelope.

To turn on the Reverse Print Order option, follow these steps:

1. On the Tools menu in Word 2003, click Options.
2. On the Print tab, click to select the Reverse print order check box.
3. Click OK to close the Options dialog box.

Keywords: kbbug kbfix kbqfe kboffice2003sp1fix kbupdateissue kbhotfixserver KB835227

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