Article ID: 834294
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
The Lsass.exe system process may unexpectedly quit with an access violation -1073741819 status code on one or more Microsoft Windows 2000 domain controllers in your organization. The domain controllers may quit unexpectedly, and then restart every few minutes. After this error occurs, logons cannot occur.
CAUSE
The problem occurs because of a Kerberos Ticket Granting Service (TGS) checksum initialization failure that is handled incorrectly.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 4
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 08-Jan-2004 23:48 5.0.2195.6890 124,688 Adsldp.dll 08-Jan-2004 23:48 5.0.2195.6890 132,368 Adsldpc.dll 08-Jan-2004 23:48 5.0.2195.6890 63,760 Adsmsext.dll 08-Jan-2004 23:48 5.0.2195.6876 381,712 Advapi32.dll 08-Jan-2004 23:48 5.0.2195.6866 69,904 Browser.dll 08-Jan-2004 23:48 5.0.2195.6824 136,464 Dnsapi.dll 08-Jan-2004 23:48 5.0.2195.6876 96,528 Dnsrslvr.dll 08-Jan-2004 23:48 5.0.2195.6883 47,376 Eventlog.dll 08-Jan-2004 23:48 5.0.2195.6890 148,240 Kdcsvc.dll 08-Dec-2003 23:28 5.0.2195.6881 206,096 Kerberos.dll 21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys 08-Dec-2003 23:30 5.0.2195.6881 511,248 Lsasrv.dll 08-Dec-2003 23:30 5.0.2195.6881 33,552 Lsass.exe 17-Oct-2003 00:33 5.0.2195.6866 114,960 Msv1_0.dll 08-Jan-2004 23:48 5.0.2195.6866 307,984 Netapi32.dll 08-Jan-2004 23:48 5.0.2195.6883 361,744 Netlogon.dll 08-Jan-2004 23:48 5.0.2195.6884 931,600 Ntdsa.dll 08-Jan-2004 23:48 5.0.2195.6876 392,464 Samsrv.dll 08-Jan-2004 23:48 5.0.2195.6824 113,936 Scecli.dll 08-Jan-2004 23:48 5.0.2195.6824 259,856 Scesrv.dll 06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll 08-Jan-2004 23:48 5.0.2195.6824 48,912 W32time.dll 21-Sep-2003 00:32 5.0.2195.6824 57,104 W32tm.exe 08-Jan-2004 23:48 5.0.2195.6869 126,224 Wldap32.dll 08-Jan-2004 23:57 14,196 Kb834294.cat
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB834294
