Article ID: 834140
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Commerce Server 2002 Standard Edition
- Microsoft Commerce Server 2002 Service Pack 2
SYMPTOMS
If Microsoft Data Access Components (MDAC) 2.8 is installed together with Microsoft Commerce Server 2002, you cannot create new Profile data objects in the Commerce Server 2002 Microsoft Management Console (MMC).
The Object Name list in the New Data Object dialog box should contain all available object names. However, this list is empty.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------ 23-Dec-2003 05:47 4.5.3350.0 573,238 Dsmsnapin.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbqfe kbhotfixserver kbcommserv2002presp3fix kbfix kbbug KB834140
