Article ID: 833834
Article Last Modified on 10/26/2005
APPLIES TO
- Microsoft Host Integration Server 2000 Standard Edition
- Microsoft Host Integration Server 2000 Service Pack 1
SYMPTOMS
If an LU1 print job is configured to use the terminate command on an UNBIND request instead of on an End Bracket command in Microsoft Host Integration Server 2000, you may receive an application fault in Snaprint.exe. The fault will appear at ppd3270!IOCPWorkRoutine. A user dump file will be similar to the following code:
0:012> kp ChildEBP RetAddr 0f2dff80 60da26d7 ntdll!DbgBreakPoint [..\i386\debug2.asm @ 42] 0f2dffb4 7c57b382 ppd3270!IOCPWorkRoutine(void * threadIndex = 0x85566021)+0x8d7 0f2dffc0 00070000 KERNEL32!BaseThreadStart(<function> * lpStartAddress = <Memory access error>, void * lpParameter = <Memory access error>)+0x52
SNA Print Internal traces filtered on the IOCPWorkRoutine function will show the following code:
Thread 0 waiting for work.. Thread 0 got a work request (0). PPD 0x00000001, MsgId 122 Session 0 valid decrementOpenCount set to FALSE IOCP_WORK_TO_DO Post an IO request (work). PPD 0x00000001, MsgId 123 decrementOpenCount = FALSE Thread 0 waiting for work.. Thread 0 got a work request (0). PPD 0x00000001, MsgId 123 Session 0 valid decrementOpenCount set to FALSE IOCP_WORK_TO_DO decrementOpenCount = TRUE ERROR: count Wrong
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
328152 How to obtain the latest service pack for Host Integration Server 2000
Hotfix information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------
19-Dec-2003 19:34 5.0.0.960 20,752 Msg5250.dll
19-Dec-2003 19:34 5.0.0.960 250,128 Ppd3270.dll
19-Dec-2003 19:34 5.0.0.960 139,536 Ppd5250.dll
19-Dec-2003 19:34 5.0.0.960 49,424 Prmngext.dll
19-Dec-2003 19:33 5.0.0.960 209,168 Snacfg.dll
19-Dec-2003 19:34 5.0.0.960 24,848 Snaxlt.dll
19-Dec-2003 19:34 5.0.0.960 282,896 Winvprt.dll
19-Dec-2003 19:34 5.0.0.960 57,616 Pdfcomp.exe
19-Dec-2003 19:34 5.0.0.960 94,480 Snaprint.exe
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.
Keywords: kbbug kbfix kbhostintegserv2000sp2fix kbqfe kbhotfixserver KB833834
