Microsoft KB Archive/833825

Knowledge Base

"The following errors occurred while upgrading document management workspaces" error message when you upgrade SharePoint Portal Server 2001 data

Article ID: 833825

Article Last Modified on 9/2/2004

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APPLIES TO

• Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS

When you run the Upgrade.exe tool to export Microsoft SharePoint Portal Server 2001 data during an upgrade operation to Microsoft Office SharePoint Portal Server 2003, you may receive the following error message:

The following errors occurred while upgrading document management work spaces.
[1]

Additionally, entries that are similar to the following are logged to the Upgrade.log file that is created in the Temp folder on the server:

DateTime: Loading setuplib.dll
DateTime: Loaded setuplib.dll
DateTime: Start IsLocaleGood()
DateTime: End IsLocaleGood()
DateTime: Start IsLocaleGood()
DateTime: End IsLocaleGood()
DateTime: Need OS install.
DateTime: Check to see if SPS V1 SP2 is installed.
DateTime: SPS V1 SP2 is installed, continue upgrade.
DateTime: Setup LCID is 1033
DateTime: Failure in PreReqCheck: Dav:contentclass is not urn:content-classes:folder for http://Server Name\Public\Applications\Workspace Name\Folder Name\Item Name
DateTime: The upgrade process cannot complete because the Web Storage System public applications folder has been customized. This folder is no longer supported. For more information see http://go.microsoft.com/fwlink/?LinkId=18995

CAUSE

This issue may occur if one or more document management workspaces in SharePoint Portal Server 2001 contain one or more folders. Before you can use the Upgrade.exe tool to export Microsoft SharePoint Portal Server 2001 data during an upgrade operation to SharePoint Portal Server 2003, each workspace that uses the following URL must be empty:

http://Server Name/Public/Applications/Workspace Name

RESOLUTION

To resolve this issue, make sure that each SharePoint Portal Server 2001 workspace that uses the following URL is empty:

http://Server Name/Public/Applications/Workspace Name

To examine the workspace, open the URL path as a Web folder. To do this, follow these steps:

1. Open Microsoft Internet Explorer.
2. Click File, and then click Open.
3. Type the complete URL path.
   

For example, type http://Server Name/Public/Applications/Workspace Name.

1. Click to select the Open as Web Folder check box, and then click OK.
2. Delete the contents of this folder.
   

Note You must do this for each workspace.

If the workspace contains folders, remove the folders. After you do so, run the Upgrade.exe tool to export SharePoint Portal Server 2001 data.

MORE INFORMATION

For more information about how to upgrade to SharePoint Portal Server 2003 from SharePoint Portal Server 2001, see the Microsoft Office SharePoint Portal Server 2003 Administrator's Guide. Read the "Upgrading from Microsoft SharePoint Portal Server 2001" topic in the "Upgrading" section of the "Administration" chapter. The Microsoft Office SharePoint Portal Server 2003 Administrator's Guide (Administrator's Help.chm) is located in the Docs folder in the root folder of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

Keywords: kberrmsg kbprb kbupdateissue KB833825

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