Microsoft KB Archive/833715

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Article ID: 833715

Article Last Modified on 7/1/2005



APPLIES TO

  • Microsoft SharePoint Team Services




SYMPTOMS

When you try to create a new Web site or extend a new virtual server after you apply Microsoft Office XP Service Pack 3 (SP3) on a computer where SharePoint Team Services from Microsoft is installed, you may receive the following error message:

Cannot extend virtual server because the site content is stored on a drive formatted with the FAT file system. Move the site files to another drive formatted with the NTFS file system and attempt to extend the virtual server again. Alternatively, you can upgrade the FAT drive to NTFS, and then extend the virtual server.

CAUSE

This issue occurs if your SharePoint Team Services site is located on a FAT partition. To help increase security, Office XP SP3 requires that you store content for SharePoint Team Services sites on a partition that is formatted with the NTFS file system.

RESOLUTION

To resolve this issue, either convert the FAT partition to NTFS or move the SharePoint Team Services virtual server to an NTFS partition. To do so, use one of the following methods as appropriate to your situation.

Method 1: Use the Convert.exe command-line tool to convert the FAT partition to NTFS

To convert the FAT partition to NTFS, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then click OK.
  3. At the command prompt, type the following line, where Drive is the drive that you want to convert:

    convert Drive:/fs:ntfs

  4. If you receive the following message, type Y at the command prompt to convert the drive to NTFS the next time that you start your computer:

    Convert cannot gain exclusive access to the DriveLetter: drive, so it cannot convert it now. Would you like to schedule it to be converted the next time the system restarts (Y/N)?

    You receive this message if the partition that you want to convert is in use. For example, you receive this message if the partition that you want to convert is the same partition where the operating system is installed.

For additional information about how to use the Convert.exe command-line tool to convert a partition to NTFS on a Microsoft Windows 2000-based computer, click the following article number to view the article in the Microsoft Knowledge Base:

214579 How to use Convert.exe to convert a partition to the NTFS file system


Method 2: Move the SharePoint Team Services virtual server to an NTFS partition

  1. On an NTFS partition, create a new folder where you want to host content for SharePoint Team Services virtual servers.

    For example, if drive E is formatted with the NTFS file system, create a folder that is named Inetpub on drive E.
  2. Copy the folder that contains the content for the virtual server to the new folder that you created earlier in step 1.

    For example, if the content is currently stored in the C:\Inetpub\Wwwroot, copy the Wwwroot folder to the E:\Inetpub folder.
  3. Configure the virtual server to use the new content folder that you created earlier in step 2. To do so, follow these steps:
    1. Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
    2. Expand ServerName, right-click the virtual server that you want to configure, and then click Properties.
    3. Click the Home Directory tab.
    4. Click Browse.

      In the Browser for Folder dialog box, click the new content folder that you created in step 2, and then click OK.
    5. Make sure that the new content folder appears in the Local Path box, and then click OK.
  4. Configure the Microsoft SharePoint Search Proxy virtual directory to use the new content folder that you created in step 2.

    To do so, follow these steps:
    1. Expand ServerName, and then expand the Microsoft SharePoint Search Proxy virtual server.
    2. Right-click the virtual directory that maps to the virtual server that is running SharePoint Team Services, and then click Properties.

      For example, if the virtual server that is running SharePoint Team Services is the Default Web site, right-click OWS_VRoot_1.
    3. Click the Virtual Directory tab.
    4. Click Browse. In the Browser for Folder dialog box, click the new content folder that you created in step 2, and then click OK.
    5. Make sure that the new content folder appears in the Local Path box, and then click OK.
  5. Configure the new content folder with the appropriate permissions in SharePoint Team Services.

    To do so, follow these steps:
    1. Connect to your SharePoint Team Services Web site, and then click Site Settings.
    2. On the Site Settings page, under Web Administration, click Go to Site Administration.
    3. On the Site Administration for SiteName page, under Server Health, click Check server health.
    4. On the Check Server Health page, click to the select the Repair check box that is next to Reapply file security settings, and then click OK.


MORE INFORMATION

For more information about how to configure and how to administer SharePoint Team Services, see the SharePoint Team Services product documentation. To do so, visit the following Microsoft Web site:

Keywords: kberrmsg KB833715