Article ID: 833613
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Excel 2000 Standard Edition
SYMPTOMS
When you use Microsoft Excel 2000 on a Microsoft Windows 2000-based computer to edit an Excel file that resides on a network share, and then you try to save your changes to the Excel file on the network share, you may receive an error message that is similar to the following:
CAUSE
This problem may occur if the network share where you want to save the file is a Services For Macintosh volume. In this scenario, the original file is not removed quickly enough from the network share folder when Excel tries to replace the original file with your changed file. Therefore, you cannot save the replacement file by using the original file name. When you try to do so, the server side returns the error message that is described in the "Symptoms" section.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 3 or later.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 22-Dec-2003 20:16 5.0.2195.6824 42,256 Basesrv.dll 21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe 22-Dec-2003 20:16 5.0.2195.6882 222,992 Gdi32.dll 22-Dec-2003 20:16 5.0.2195.6886 711,440 Kernel32.dll 22-Dec-2003 20:16 5.0.2195.6824 54,032 Mpr.dll 22-Dec-2003 20:16 5.0.2195.6883 334,096 Msgina.dll 22-Dec-2003 20:16 5.0.2195.6882 90,232 Rdpwd.sys 06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll 22-Dec-2003 20:16 5.0.2195.6882 380,176 User32.dll 22-Dec-2003 20:16 5.0.2195.6886 391,440 Userenv.dll 19-Dec-2003 00:13 5.0.2195.6886 1,630,192 Win32k.sys 11-Nov-2003 00:29 5.0.2195.6873 182,032 Winlogon.exe 22-Dec-2003 20:16 5.0.2195.6884 243,984 Winsrv.dll 19-Dec-2003 00:13 5.0.2195.6886 1,630,192 Win32k.sys 22-Dec-2003 20:16 5.0.2195.6884 243,984 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: SFM STATUS_DELETE_PENDING
Keywords: kbhotfixserver kbqfe kberrmsg kbbug kbfix kbqfe kbwin2000presp5fix KB833613
