Article ID: 833528
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Tablet PC Edition
SYMPTOMS
Accessibility utilities may not be able to operate menu commands. Instead of opening the menu, the underlined letter (hotkey) of the menu command is inserted in the text area of the program. For example, when you say "File" to open the File menu in a program, the File menu does not open, and "f" appears in the text area of the program.
CAUSE
This problem may occur if you have applied security update MS03-045 (hotfix 824141).
For additional information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:
824141 MS03-045: Buffer overrun in the ListBox and in the ComboBox control could allow code execution
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
You must have Windows XP Service Pack 1 installed to apply this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
IA-64
Date Time Version Size File name -------------------------------------------------------------- 30-Jan-2004 21:23 5.1.2600.1337 5,623,936 Win32k.sys
x86
Date Time Version Size File name -------------------------------------------------------------- 31-Jan-2004 00:23 5.1.2600.1337 1,678,208 Win32k.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Additional query words: voice actuate speech Edit View Insert Format Help printed application document focus
Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbwinxppresp2fix kbuser kbinterop kbqfe kbfix kbbug KB833528
