Article ID: 833123
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Server
SYMPTOMS
When you start Microsoft Windows 2000, you may have to wait as long as 20 minutes before the computer the startup is completed. Additionally, Terminal Services may start in an incorrect state.
CAUSE
This problem occurs because all the following conditions are true:
- Your computer has been updated to Microsoft Windows 2000 Service Pack 4 (SP4).
- You have installed the hotfix that resulted in the installation of version 5.0.2195.6797 of the Lsasrv.dll file.
- The Service Control Manager is set to start a protected service, such as the Protected Storage service.
827531 Random 1168 event messages are logged after you install Windows 2000 Service Pack 4
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Microsoft Windows 2000 Service Pack 4 (SP4) and the hotfix that is described in article 827531 installed before you apply this update.
Restart requirement
You must restart your computer after you apply this update.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 06-Dec-2003 00:22 5.0.2195.6824 124,688 Adsldp.dll 06-Dec-2003 00:22 5.0.2195.6824 132,368 Adsldpc.dll 06-Dec-2003 00:22 5.0.2195.6824 63,760 Adsmsext.dll 06-Dec-2003 00:22 5.0.2195.6876 381,712 Advapi32.dll 06-Dec-2003 00:22 5.0.2195.6866 69,904 Browser.dll 06-Dec-2003 00:22 5.0.2195.6824 136,464 Dnsapi.dll 06-Dec-2003 00:22 5.0.2195.6876 96,528 Dnsrslvr.dll 06-Dec-2003 00:22 5.0.2195.6866 47,376 Eventlog.dll 06-Dec-2003 00:22 5.0.2195.6871 148,240 Kdcsvc.dll 05-Nov-2003 19:32 5.0.2195.6871 205,584 Kerberos.dll 21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys 06-Dec-2003 00:02 5.0.2195.6880 511,248 Lsasrv.dll 06-Dec-2003 00:02 5.0.2195.6880 33,552 Lsass.exe 17-Oct-2003 00:33 5.0.2195.6866 114,960 Msv1_0.dll 06-Dec-2003 00:22 5.0.2195.6866 307,984 Netapi32.dll 06-Dec-2003 00:22 5.0.2195.6863 361,232 Netlogon.dll 06-Dec-2003 00:22 5.0.2195.6874 931,600 Ntdsa.dll 06-Dec-2003 00:22 5.0.2195.6876 392,464 Samsrv.dll 06-Dec-2003 00:22 5.0.2195.6824 113,936 Scecli.dll 06-Dec-2003 00:22 5.0.2195.6824 259,856 Scesrv.dll 06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll 06-Dec-2003 00:22 5.0.2195.6824 48,912 W32time.dll 21-Sep-2003 00:32 5.0.2195.6824 57,104 W32tm.exe 06-Dec-2003 00:22 5.0.2195.6869 126,224 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words:
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833123
