Article ID: 832821
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 4
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 3
SYMPTOMS
When you use the runas command from a Terminal Services session to create a process, such as the Cmd.exe process, and then try to access Service Control Manager, you receive an error message that is similar to the following:
If you create named kernel objects by using functions such as CreateEvent or CreateMutex the same error message may occur. The error happens regardless of whether you use the "Global\" prefix or not. (Any non-NULL name fails.)
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 05-Nov-2003 00:22 5.0.2195.6862 381,712 Advapi32.dll 17-Nov-2003 20:55 5.0.2195.6862 18,192 Seclogon.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
294676 How to enable and use the "run as" command when running programs in Windows
Additional query words:
Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB832821
