Article ID: 832795
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When you try to view a mailbox table on a computer that is running Microsoft Exchange 2000 Server and that computer is also running in a cluster environment, your computer may unexpectedly fail over.
CAUSE
When you try to view a mailbox table, a query is sent to the Active Directory directory service. The query is sent to resolve the security identifier (SID) to an account name for each mailbox in the list. If you have many mailboxes to resolve, and your network is slow, it may take a long time to resolve all the security identifiers to an account name.
While the mailbox table is being built, a lock is put on the information store database to make sure that the database is not dismounted. The lock must be put on the database so that the Microsoft Exchange Information Store service can respond to the IsAlive call that is sent by Cluster Manager. The IsAlive call makes sure that the Microsoft Exchange Information Store service is responsive. If Cluster Manager does not receive a response from the IsAlive call to the Microsoft Exchange Information Store service, the Cluster Manager assumes that the Microsoft Exchange Information Store service is unresponsive and causes the computer to fail over.
RESOLUTION
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------------------- 30-Jan-2004 01:50 6.0.6561.0 3,919,872 Cdoex.dll 16-Dec-2003 01:01 12,720 Ctrl_calendarview20.htc 16-Dec-2003 01:01 91,631 Ctrl_calendarview20.js 30-Jan-2004 01:45 6.0.6561.0 856,064 Davex.dll 30-Jan-2004 01:45 6.0.6561.0 53,248 Davexpc.dll 30-Jan-2004 01:41 6.0.6561.0 131,072 Drviis.dll 30-Jan-2004 01:42 6.0.6561.0 577,536 Dsaccess.dll 30-Jan-2004 00:51 6.0.6561.0 184,320 Dscmsg.dll 30-Jan-2004 00:51 6.0.6561.0 962,560 Emsmdb32.dll 30-Jan-2004 01:44 6.0.6561.0 2,179,072 Ese.dll 30-Jan-2004 01:44 6.0.6561.0 40,960 Eseperf.dll 16-Dec-2003 01:06 6,991 Eseperf.hxx 30-Jan-2004 01:44 391,634 Eseperf.ini 30-Jan-2004 01:50 6.0.6561.0 3,575,808 Excdo.dll 30-Jan-2004 01:41 6.0.6561.0 90,112 Eximap4.dll 30-Jan-2004 01:42 6.0.6561.0 262,144 Exmime.dll 30-Jan-2004 00:30 6.0.6561.0 176,128 Exnntp.dll 30-Jan-2004 01:45 6.0.6561.0 143,360 Exodbesh.dll 30-Jan-2004 01:45 6.0.6561.0 57,344 Exodbpc.dll 30-Jan-2004 01:45 6.0.6561.0 200,704 Exodbprx.dll 30-Jan-2004 01:45 6.0.6561.0 2,179,072 Exoledb.dll 30-Jan-2004 01:39 6.0.6561.0 81,920 Exosal.dll 30-Jan-2004 01:41 6.0.6561.0 32,768 Expop3.dll 30-Jan-2004 01:42 6.0.6561.0 32,768 Exproto.dll 30-Jan-2004 01:45 6.0.6561.0 307,200 Exprox.dll 30-Jan-2004 00:55 6.0.6561.0 143,360 Exschema.exe 30-Jan-2004 01:46 6.0.6561.0 331,776 Exsmtp.dll 30-Jan-2004 00:57 6.0.6561.0 675,840 Exwform.dll 30-Jan-2004 00:32 6.0.6561.0 180,224 Exwin32.dll 30-Jan-2004 00:54 6.0.6561.0 40,960 Febecfg.dll 30-Jan-2004 01:41 6.0.6561.0 32,768 Iisif.dll 30-Jan-2004 01:43 6.0.6561.0 135,168 Iisproto.dll 30-Jan-2004 01:43 6.0.6561.0 61,440 Imap4be.dll 30-Jan-2004 00:57 6.0.6561.0 319,488 Imap4evt.dll 30-Jan-2004 00:55 6.0.6561.0 126,976 Imap4fe.dll 30-Jan-2004 01:41 6.0.6561.0 126,976 Imap4svc.dll 30-Jan-2004 01:42 6.0.6561.0 40,960 Jcb.dll 30-Jan-2004 00:31 6.0.6561.0 49,152 Mdbevent.dll 30-Jan-2004 00:48 6.0.6561.0 2,289,664 Mdbmsg.dll 30-Jan-2004 00:33 6.0.6561.0 32,768 Mdbrole.dll 30-Jan-2004 00:51 6.0.6561.0 909,312 Mdbsz.dll 30-Jan-2004 01:43 6.0.6561.0 24,576 Mdbtask.dll 30-Jan-2004 00:30 6.0.6561.0 151,552 Nntpex.dll 30-Jan-2004 01:38 6.0.6561.0 94,208 Peexch50.dll 30-Jan-2004 01:39 6.0.6561.0 413,696 Phatcat.dll 30-Jan-2004 01:41 6.0.6561.0 36,864 Pop3be.dll 30-Jan-2004 00:57 6.0.6561.0 303,104 Pop3evt.dll 30-Jan-2004 00:56 6.0.6561.0 24,576 Pop3fe.dll 30-Jan-2004 01:39 6.0.6561.0 73,728 Pop3svc.dll 30-Jan-2004 00:57 6.0.6561.0 163,840 Protomsg.dll 30-Jan-2004 01:42 6.0.6561.0 532,480 Reapi.dll 30-Jan-2004 01:46 6.0.6561.0 311,296 Resvc.dll 30-Jan-2004 01:41 6.0.6561.0 4,673,536 Store.exe 30-Jan-2004 00:57 6.0.6561.0 3,735,552 Wmtemplates.dll
Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Additional query words: XADM
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB832795
