Microsoft KB Archive/832777

Knowledge Base

How to troubleshoot script errors in Microsoft Money

Article ID: 832777

Article Last Modified on 11/30/2007

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APPLIES TO

• Microsoft Money 2002 Standard Edition
• Microsoft Money 2003 Deluxe Edition
• Microsoft Money 2003 Deluxe and Business Edition
• Microsoft Money 2003 Standard Edition
• Microsoft Money 2004 Deluxe Edition
• Microsoft Money 2004 Premium Edition
• Microsoft Money 2004 Small Business Edition
• Microsoft Money 2004 Standard Edition

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SYMPTOMS

When you use any one of the products listed in the "Applies To" section, you may receive an error message that resembles one of the following:

A error has occurred in the script on this page

Line: 35 

char: 3 

Error: Object doesn't support this 
property or method 

"data refresh link"

Code: 0

C;Internet Explorer Script Error

Line: 140

Char: 19

Error: Unexpected Qualifier

Code: 0

An error has occured in the script on this page

Line: 470 

Char: 2 

Error: Automation server cant create 
object 

Code: 0 

URL:\ ITS:c:\program files\microsoft money\system\

msmoney.chm::\moneytoc.htm

Note In these error messages, "a" is a misspelling for "an", "occured" is a misspelling for "occurred", and "cant" is a misspelling for "can't".

CAUSE

This issue may occur if any one of the following conditions is true:

• Your Microsoft Internet Explorer installation is corrupted.
• Your Microsoft Money installation is corrupted.
• You have antivirus or Internet security software that is installed on the computer that restricts the scripting features on the computer.

RESOLUTION

To resolve this issue, follow these methods in the order that they appear.

Method 1: Repair or reinstall Internet Explorer

For more information about how to reinstall Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

318378 How to reinstall or repair Internet Explorer in Windows XP

Method 2: Reinstall Money

Method 3: Check antivirus or Internet security software settings

You may have to change the settings, disable, or remove any antivirus or Internet security programs that are installed on your computer. For instructions about how to change settings, disable, or remove these programs, contact the manufacturer of the program.

Keywords: kberrmsg kbprb KB832777

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