Article ID: 832623
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Service Pack 4
SYMPTOMS
You cannot deploy the Swedish version of Microsoft Windows 2000 Service Pack 4 (SP4) to clients by using a Group Policy object (GPO) if Windows 2000 Service Pack 3 (SP3) was previously deployed by using this method.
CAUSE
Windows 2000 SP4 does not deploy because the version of the Update.msi file that is included with Windows 2000 SP4 has the same ProductCode code as the version that is included with Windows 2000 SP3. Therefore, Microsoft Windows Installer interprets that Windows 2000 SP4 is already installed.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
To apply this fix, follow these steps:
- Double-click the self-extracting executable file for the hotfix, 156390_SVE_i386_zip.exe.
- When you are prompted, type a location for the extracted contents.
- Replace the version of the Update.msi file that was included with Windows 2000 SP4 with the version that you extracted in step 1.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The Swedish version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------- 20-Oct-2003 11:53 1,345,536 Update.msi
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
REFERENCES
For additional information about how to use Group Policy to remotely install software, click the following article number to view the article in the Microsoft Knowledge Base:
314934 How to use Group Policy to remotely install software in Windows 2000
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons
Keywords: kbqfe kbwin2000presp5fix kbfix kbbug KB832623
