Knowledge Base

An access violation occurs in Mshtml.dll when you close an Internet Explorer 6 window by using a script

Article ID: 831845

Article Last Modified on 11/15/2007

APPLIES TO

Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
- Microsoft Windows XP Embedded

SYMPTOMS

In Microsoft Internet Explorer 6 Service Pack 1, if you click a link or a button that uses a script to close a window, an access violation may occur in Mshtml.dll.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name
   --------------------------------------------------------
   14-Jun-2004  07:31  6.0.2800.1444  2,691,584  Mshtml.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbwinserv2003sp2fix kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB831845

Microsoft KB Archive/831845

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