Article ID: 831594
Article Last Modified on 11/16/2007
APPLIES TO
- Microsoft Office OneNote 2007
- Microsoft Office OneNote 2003
SYMPTOMS
When you try to save a file, or when you try to exit Microsoft Office OneNote 2007 or Microsoft Office OneNote 2003, you may receive the following error message:
CAUSE
This problem may occur if the following conditions are true:
- The Enable write caching on the disk option in Microsoft Windows is turned on.
Note This is the default setting.
- Windows loses connection to the drive that contains the file that is being saved. This problem may be a loss of network connectivity, or it may be an unexpected removal of a drive.
When these conditions occur, Windows may not be able to write cached data to the drive.
WORKAROUND
To work around this problem, follow these steps:
- Exit all programs. This includes OneNote.
- Click Start, and then click Control Panel.
- Click Performance and Maintenance.
- Click System.
- On the Hardware tab, click Device Manager.
- Right-click your drive device, and then click Properties.
- On the Policies tab, click to clear the Enable write caching on the disk check box, and then click OK.
- On the File menu in Device Manager, click Exit.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
330174 Error message that you may receive when you save or move documents in Windows XP: "Delayed Write Failed"
818788 "{Delayed Write Failed}" error message when you unplug a USB 2.0 storage device
321733 Error message when you write a file to a server from a Windows XP-based or a Windows 2000-based computer: "Delayed Write Failed"
Additional query words: kbnoOfficeAlertID ON2007 ON2003
Keywords: kberrmsg kbnetwork kbprb kbsavefile KB831594
