Article ID: 831408
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
SYMPTOMS
When you run a custom program in Microsoft Windows NT 4.0 and that program uses the GetTickCount() API, the program may lose a large segment of time.
CAUSE
This issue may occur when you run your custom program continuously and you do not restart your computer.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 05-Dec-2003 10:50 4.0.1381.7253 957,824 Ntkrnlmp.exe 05-Dec-2003 10:50 4.0.1381.7253 937,344 Ntoskrnl.exe
Note Because Of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.
MORE INFORMATION
GetTickCount: Returns the current value of an internal millisecond timer, and is a string representation of the system time, in milliseconds.
Keywords: kbhotfixserver kbqfe kbwinnt400presp7fix kbqfe kbfix kbbug KB831408
