Microsoft KB Archive/830483

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Article ID: 830483

Article Last Modified on 5/18/2007



APPLIES TO

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition




SYMPTOMS

After you run the Out Of Box Experience (OOBE) Wizard on a computer that has an original equipment manufacturer (OEM) version of Microsoft Windows XP installed, the Automatically adjust clock for daylight savings changes check box is not selected as expected.

CAUSE

This problem occurs if both of the following conditions are true:

  • The OEM has configured the Time Zone page to be displayed when you run the OOBE Wizard.
  • When you run the OOBE Wizard, you change the default computer name during the Windows XP installation process.


RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack


Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   11-Oct-2003  00:44  5.1.2600.1306     536,576  Msobmain.dll     

WORKAROUND

To work around this issue, use one of the following methods.

Method 1

Do not change the default computer name when you install an OEM version of Windows XP.

Method 2

Manually select the Automatically adjust clock for daylight savings changes check box. To do this, follow these steps:

  1. Click Start, and then click Control Panel.
  2. Double-click Date and Time, and then click the Time Zone tab.
  3. Click to select the Automatically adjust clock for daylight savings changes check box, and then click OK.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

The OEM can configure the Windows XP installation so that it does not display the Time Zone page when the OOBE Wizard runs. The Time Zone page permits you (the end user) to select the Time Zone setting for the computer. This page is displayed when you run the OOBE Wizard if the TimeZone=1 line is present in the [options] section of the Oobeinfo.ini file. If the OEM removes this line or sets the value to TimeZone=0, this prevents the Time Zone page from being displayed. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates


Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB830483