Article ID: 830335
Article Last Modified on 1/30/2007
APPLIES TO
- Microsoft Office 2000 Standard Edition
- Microsoft Office XP Standard Edition
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office Basic 2007
- Microsoft Office Enterprise 2007
- Microsoft Office Home and Student 2007
- Microsoft Office Professional 2007
- Microsoft Office Professional Plus 2007
- Microsoft Office Standard 2007
- Microsoft Office Ultimate 2007
- Microsoft Office Access 2007
- Microsoft Office Excel 2007
- Microsoft Office InfoPath 2007
- Microsoft Office OneNote 2007
- Microsoft Office Outlook 2007
- Microsoft Office PowerPoint 2007
- Microsoft Office Project Professional 2007
- Microsoft Office Project Standard 2007
- Microsoft Office Publisher 2007
- Microsoft Office SharePoint Designer 2007
- Microsoft Office Visio Professional 2007
- Microsoft Office Visio Standard 2007
- Microsoft Office Word 2007
SYMPTOMS
When you visit the Microsoft Office Online Web site to scan for updates for your Microsoft Office programs, Office Update may offer updates to programs that you do not have installed on your computer. Or, you may be prompted to insert the CD for an earlier version of Microsoft Office.
For example, you may be offered updates for Microsoft Office 2003 as an upgrade over Microsoft Office XP Pro. Or, you may be prompted to provide the Office XP CD so that the Setup program can access the ProPlus.msi file.
To look for updates, visit the following Microsoft Web site:
CAUSE
Scenario 1
This behavior may occur when you upgrade the Microsoft Office programs from one Office version to another.
In this scenario, some components may be left on the computer from the earlier version. For example, by default, if you install Microsoft Office 2000 Premium or Office XP Pro Plus, Microsoft FrontPage 2000 or Microsoft FrontPage 2002 is respectively installed.
When you upgrade to Microsoft Office 2003, the earlier version of Microsoft FrontPage may be left on the computer because FrontPage is not upgraded by Office 2003. Additionally, FrontPage is not removed by the upgrade.
Therefore, some Microsoft Office components are left on the computer. When you visit Office Update and scan for updates, the components from the earlier version may be found, and any updates for that version may be offered to you to install.
Scenario 2
By default, this behavior may occur when updates become available for components that may not be installed. Additionally, this behavior may occur when users choose not to install certain components.
The Office Update detection program checks for installed products. The program makes recommendations for updates for any part of all installed Office products. For example, the English version of Microsoft Office only installs the English language proofing tools unless you have customized your installation.
When you visit Office Update and then you scan for updates, the update for the French language proofing tool is recommended if there is an update to the French proofing tool. This recommendation is made regardless of whether the French proofing tool is installed.
RESOLUTION
To resolve the issue that is described in Scenario 1, remove the earlier Office components that you do not want on your computer. To do this, follow these steps:
- Quit all Office programs.
- Click Start, and then click Control Panel.
- Click Add or Remove Programs.
- In the Currently installed programs list, click the earlier version of the Office program that you no longer want on the computer, and then click Remove to uninstall.
To resolve the issue that was described in Scenario 2, use one of the following methods:
- Method 1
Install the recommended update even if the feature is not being used.
- Method 2
To prevent the update from installing on your computer, click to clear the check box for the update on the Office Update detection results list. Only install the updates that you want. The next time that you visit the Office Update site, the update you chose not to install will be recommended again.
Additional query words: ACC2007 XL2007 Groove2007 IP2007 OL2007 PPT2007 PRJ2007 PUB2007 SPD2007 VSO2007 WD2007 PSVR2007 MOSS2007 WSSv3 OFF2007 OneNote2007 OFF2003 XP OFF2002 OFF2000
Keywords: kbsetup kbupdate kbprb KB830335
