Microsoft KB Archive/828323

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Article ID: 828323

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server




SYMPTOMS

When you remove your smart card from the smart card reader, the computer is not locked even if the Smart card removal behavior local policy is set to Lock Workstation.

CAUSE

This problem may occur when you remove your smart card while a screen saver is active.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time    Version           Size    File name
   ----------------------------------------------------------------
   12-Sep-2003  14:45  5.0.2195.6738      42,256  Basesrv.dll
   17-Jan-2003  09:06  5.0.2195.6656     236,304  Cmd.exe
   12-Sep-2003  14:45  5.0.2195.6762     222,992  Gdi32.dll
   12-Sep-2003  14:45  5.0.2195.6816     711,440  Kernel32.dll
   12-Sep-2003  14:45  5.0.2195.6807     333,584  Msgina.dll
   12-Sep-2003  14:45  5.0.2195.6701      90,232  Rdpwd.sys
   04-Sep-2003  10:06  5.0.2195.6801   5,232,128  Sp3res.dll
   12-Sep-2003  14:45  5.0.2195.6799     380,176  User32.dll
   12-Sep-2003  14:45  5.0.2195.6794     385,808  Userenv.dll
   08-Sep-2003  10:21  5.0.2195.6817   1,628,464  Win32k.sys
   12-Sep-2003  11:45  5.0.2195.6818     182,032  Winlogon.exe
   12-Sep-2003  14:45  5.0.2195.6775     243,984  Winsrv.dll




STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates




Keywords: kbhotfixserver kbqfe kbqfe kbbug KB828323