Article ID: 827848
Article Last Modified on 5/31/2007
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
SYMPTOMS
When you turn on the Microsoft Single Sign-On service on your server farm deployment of Microsoft Office SharePoint Portal Server 2003, and you click Help on any one of the single sign-on administration pages in SharePoint Central Administration, you are prompted to enter your user name and password three times. After you do so, you receive the following error message:
CAUSE
This problem occurs when the user account that is configured as the single sign-on administrator does not have local administrator rights to the front-end Web server on your server farm.
WORKAROUND
To work around this problem, access the single sign-on Help topics that you want in the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). The single sign-on Help topics are listed in the "Managing Single Sign-On and Application Definitions" section of the "Administration" chapter of the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). To view the Microsoft Office SharePoint Portal Server 2003 Administration Guide, do one of the following:
- Click Start, point to Programs, point to SharePoint Portal Server, and then click SharePoint Portal Server Administrator's Guide.
- Double-click the Administrator's Help.chm file in the Docs folder in the root of the SharePoint Portal Server 2003 CD.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For more information about Microsoft SharePoint Portal Server, visit the following Microsoft Web site:
Keywords: kberrmsg kbpermissions kbpending kbbug KB827848
