Article ID: 827452
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Data Access Components 2.8
- Microsoft SQL Server 2000 Standard Edition, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows 2000 Enterprise Edition
SYMPTOMS
When you try to back up a Microsoft SQL Sever database on a computer that is running Microsoft Windows Server 2003, you may receive an error message that is similar to the following:
However, the backup device file is created successfully and the backup data is valid.
A similar problem may also occur when try to restore a SQL Server database on a computer that is running Microsoft Windows Server 2003, and you may receive an error message that is similar to the following:
Generally, the backup device file is still created. However, the file may not be valid depending on when the failure occurred. Also, when this problem occurs, an error such as the following is typically logged in the SQL Server error log:
Note This problem may occur when the SQL Server connection uses the Named Pipes Net-Library.
When the Sqlmaint.exe utility runs the RESTORE VERIFYONLY command, you may notice an error message that is similar to the following in the SQL Server error log:
Also, you may notice an error message that is similar to the following in the SQL Server maintenance plan output file:
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Data Access Components 2.8 service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------
09-17-2003 2000.85.1022.42 28,672 bytes dbnmpntw.dll
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
Note For a list of all the hotfixes available for MDAC 2.8, click the following article number to view the article in the Microsoft Knowledge Base:
839801 FIX: Hotfixes are available for MDAC 2.8
WORKAROUND
To work around the problem, use the TCP/IP Net-Library instead of the Named Pipes Net-Library to connect to the SQL Server database, and then back up or restore the database.
For the exact steps to set the TCP/IP network library on the client where you are performing the backup or the restore operation, see the "How to configure a client to use TCP/IP (Client Network Utility)" chapter in SQL Server 2000 Books Online.
When you connect to an instance of SQL Server by using SQL Query Analyzer, you can force the connection to use the TCP/IP Net-Library. To do this, type the name of the instance of SQL Server with the tcp prefix in the SQL Server text box in the Connect to SQL Server dialog box. This appears as follows:
tcp:SQL Server Name
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbhotfixserver kbqfe kbnetwork kbclientserver kbtsql kbbackup kbserver kbdatabase kbfix KB827452
