Article ID: 826927
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you use the Active Directory Installation Wizard to install Active Directory on the member server, or when a domain controller replicates another domain controller, you receive the following error message:
If you use Event Viewer, you see that the following event is logged:
Event ID: 1168
Source: NTDS General
Type: Error - 11073741823(c0000001) has occurred. (Internal ID 3000b35) Please contact Microsoft Product Support for assistance.
CAUSE
This problem occurs when an NTDS Settings object from a domain controller that has had Active Directory removed is still present as a child of the server object in Active Directory Sites and Services. When this behavior occurs, the NTDS Settings object is known as orphaned. When you try to install Active Directory on the member server, or when you try to replicate a domain controller, the orphaned NTDS Settings object interferes with your attempt, and you receive the error message.
For additional information about how to troubleshoot this error message, click the following article number to view the article in the Microsoft Knowledge Base:
265090 How to troubleshoot an "internal error" error message during the replication phase of Dcpromo
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Windows 2000 Service Pack 4 installed to install this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 12-Sep-2003 09:55 5.0.2195.6748 124,688 Adsldp.dll 12-Sep-2003 09:55 5.0.2195.6748 132,368 Adsldpc.dll 12-Sep-2003 09:55 5.0.2195.6748 63,760 Adsmsext.dll 12-Sep-2003 09:55 5.0.2195.6815 381,712 Advapi32.dll 12-Sep-2003 09:55 5.0.2195.6816 69,904 Browser.dll 12-Sep-2003 09:55 5.0.2195.6815 136,464 Dnsapi.dll 12-Sep-2003 09:55 5.0.2195.6780 96,528 Dnsrslvr.dll 12-Sep-2003 09:55 5.0.2195.6810 47,376 Eventlog.dll 12-Sep-2003 09:55 5.0.2195.6815 148,240 Kdcsvc.dll 18-Jun-2003 06:43 5.0.2195.6758 205,072 Kerberos.dll 26-Mar-2003 10:37 5.0.2195.6695 71,888 Ksecdd.sys 01-Aug-2003 06:40 5.0.2195.6797 509,712 Lsasrv.dll 01-Aug-2003 06:40 5.0.2195.6797 33,552 Lsass.exe 17-jul-2003 12:13 5.0.2195.6786 109,840 Msv1_0.dll 12-Sep-2003 09:55 5.0.2195.6601 311,568 Netapi32.dll 12-Sep-2003 09:55 5.0.2195.6791 361,232 Netlogon.dll 12-Sep-2003 09:55 5.0.2195.6818 931,600 Ntdsa.dll 12-Sep-2003 09:55 5.0.2195.6815 392,464 Samsrv.dll 12-Sep-2003 09:55 5.0.2195.6817 113,936 Scecli.dll 12-Sep-2003 09:55 5.0.2195.6817 259,856 Scesrv.dll 12-Sep-2003 09:55 5.0.2195.6601 51,472 W32time.dll 16-Aug-2002 02:32 5.0.2195.6601 57,104 W32tm.exe 12-Sep-2003 09:55 5.0.2195.6741 126,224 Wldap32.dll
WORKAROUND
To work around this problem, remove the orphaned NTDS Settings object from Active Directory Sites and Services by using the Windows 2000 Support Active Directory Administration Tool. This utility is Ldp.exe.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
216498 How to remove data in Active Directory after an unsuccessful domain controller demotion
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how hotfix packages are named and about other terms for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Win2k win2000 ADSS MMC snap-in DC dcpromo.exe
Keywords: kbhotfixserver kbqfe kbdomain kbdcpromo kbactivedirectory kbbug kbfix kbqfe kbwin2000presp5fix KB826927
