Article ID: 826365
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
SYMPTOMS
When you try to update the fields in the body of your Microsoft Word 2002 document, only the first occurrence of the NUMPAGES field is updated. If you try to update the fields in the document body a second time, only the second occurrence of the NUMPAGES field is updated. To update all the NUMPAGES fields that are contained in the body of your document, you must repeatedly press F9 as many times as there are NUMPAGES fields in the body of your document.
To update the fields in the body of your document, press CTRL+A, and then press F9.
Note This problem also occurs when you click Print Preview on the File menu, and then close Print Preview.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------------------------
09-Aug-2003 21:33 2,993,780 Winwordop.msp (Optimized)
09-Aug-2003 22:44 8,298,700 Winwordff.msp (Full File/Administrative)
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------
09-Aug-2003 03:18 10.0.5605.0 10,603,064 Winword.exe
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB826365
