Article ID: 826133
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When a user of a disabled user account that is set to require a password change on the next logon tries to log on to the account, the user receives the following message, regardless of whether the password that is provided is correct:
If the password that is provided is correct and the user changes the password, the user receives the following message:
Note When a user tries to log on to a disabled account, the expected behavior is that the "account has been disabled" message is displayed immediately.
CAUSE
This problem occurs because Windows uses incorrect priorities when it processes the logon of a disabled account.
RESOLUTION
Windows 2003
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
There are no prerequisites to install this hotfix.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ------------------------------------------------------------- 12-Aug-2003 22:47 5.2.3790.77 225,792 Kdcsvc.dll X86 12-Aug-2003 22:47 5.2.3790.77 584,704 Kdcsvc.dll Ia64
Windows 2000
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must install Microsoft Windows 2000 Service Pack 3 (SP3) before installing this hotfix. For additional information about how to obtain the latest service pack, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Sep-2003 21:54 5.0.2195.6748 124,688 Adsldp.dll 03-Sep-2003 21:54 5.0.2195.6748 132,368 Adsldpc.dll 03-Sep-2003 21:54 5.0.2195.6748 63,760 Adsmsext.dll 03-Sep-2003 21:54 5.0.2195.6815 381,712 Advapi32.dll 03-Sep-2003 21:54 5.0.2195.6753 69,392 Browser.dll 03-Sep-2003 21:54 5.0.2195.6815 136,464 Dnsapi.dll 03-Sep-2003 21:54 5.0.2195.6780 96,528 Dnsrslvr.dll 03-Sep-2003 21:54 5.0.2195.6810 47,376 Eventlog.dll 03-Sep-2003 21:54 5.0.2195.6815 148,240 Kdcsvc.dll 18-Jun-2003 17:43 5.0.2195.6758 205,072 Kerberos.dll 26-Mar-2003 21:37 5.0.2195.6695 71,888 Ksecdd.sys 01-Aug-2003 17:40 5.0.2195.6797 509,712 Lsasrv.dll 01-Aug-2003 17:40 5.0.2195.6797 33,552 Lsass.exe 17-Jul-2003 23:13 5.0.2195.6786 109,840 Msv1_0.dll 03-Sep-2003 21:54 5.0.2195.6601 311,568 Netapi32.dll 03-Sep-2003 21:54 5.0.2195.6791 361,232 Netlogon.dll 03-Sep-2003 21:54 5.0.2195.6810 931,600 Ntdsa.dll 03-Sep-2003 21:54 5.0.2195.6815 392,464 Samsrv.dll 03-Sep-2003 21:54 5.0.2195.6815 113,936 Scecli.dll 03-Sep-2003 21:54 5.0.2195.6815 259,856 Scesrv.dll 03-Sep-2003 21:54 5.0.2195.6601 51,472 W32time.dll 16-Aug-2002 13:32 5.0.2195.6601 57,104 W32tm.exe 03-Sep-2003 21:54 5.0.2195.6741 126,224 Wldap32.dll
Note This hotfix is a server-side hotfix that should be applied to all authenticating domain controllers.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages
Keywords: kbhotfixserver kbqfe kbwin2000presp5fix kbbug kbfix kbqfe kbwinserv2003presp1fix KB826133
