Article ID: 826127
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you press CTRL+SHIFT+KANA on the Microsoft Universal Serial Bus (USB) Japanese 106/109 keyboard to turn on or to turn off the Kana lock, the state of the Caps Lock, Num Lock, and Scroll Lock light-emitting diode (LED) indicators is reversed. The indicators that are off are turned on, and the indicators that are turned on are turned off. The status of the Caps Lock, Num Lock, and Scroll Lock functions is not affected. Only the indicators change.
CAUSE
This problem occurs because the KANA LOCK key tries to light a fourth indicator, but the Microsoft USB Japanese 106/109 keyboard driver is set for a maximum of three indicators.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have installed Microsoft Windows 2000 Service Pack 3 or later to install this hotfix.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------- 20-Aug-2003 21:22 5.0.2195.6808 13,744 Kbdhid.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages
Additional query words: toggle toggled switched off
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB826127
