Article ID: 826007
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
SYMPTOMS
When you run the Iisback.vbs script to back up your Microsoft Internet Information Services (IIS) 6.0 metabase on a Microsoft Windows Server 2003-based computer, you may receive the following error message:
Similar symptoms may occur when you run other scripts that use the IIsScriptHelper object (Iisschlp.wsc). These scripts include the Iisftp.vbs script file or the Iiscnfg.vbs script file.
CAUSE
This problem occurs when you try to run a script that uses the IIsScriptHelper object on a Windows Server 2003-based computer that does not have the World Wide Web Publishing service installed.
Note This problem typically occurs on a Windows Server 2003-based computer that runs only the File Transfer Protocol (FTP) service.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
The 32-bit versions of Windows Server 2003
Date Time Size File name ------------------------------------------- 21-Aug-2003 23:46 38,828 Iisschlp.wsc
Windows Server 2003, Enterprise Edition for Itanium-based Systems
Date Time Size File name ------------------------------------------- 21-Aug-2003 23:46 38,828 Iisschlp.wsc
WORKAROUND
To work around this problem, install the World Wide Web Publishing service on a Windows Server 2003-based computer. To do this, follow these steps:
- Click Start, point to Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Components.
- Click Application Server, click Details, click Internet Information Services (IIS), and then click Details.
- Click to select the World Wide Web Service check box, and then click OK two times.
- Click Next, and then follow the instructions that are on the screen.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
Before you install this hotfix, we recommend that you back up your IIS metabase. For additional information about how to back up an IIS metabase, click the following article number to view the article in the Microsoft Knowledge Base:
324277 How to create a metabase backup by using IIS 6.0 in Windows Server 2003
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB826007
