Article ID: 824946
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When a client uses Microsoft Outlook Web Access (OWA) to view a message that contains a unique sequence of characters, the World Wide Web Publishing Service may quit unexpectedly. Sometimes the World Wide Web Publishing Service may not quit, but other problems may occur. For example, Microsoft Outlook clients may not be able to connect to the server, or messages may become stuck in the queues.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Microsoft Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Component: OWA
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
02-Jul-2003 19:29 6.0.6483.0 3,915,776 Cdoex.dll
02-Jul-2003 20:26 6.0.6483.0 851,968 Davex.dll
02-Jul-2003 20:26 6.0.6483.0 53,248 Davexpc.dll
02-Jul-2003 18:56 6.0.6483.0 577,536 Dsaccess.dll
02-Jul-2003 18:04 6.0.6483.0 184,320 Dscmsg.dll
02-Jul-2003 19:29 6.0.6483.0 3,575,808 Excdo.dll
02-Jul-2003 18:56 6.0.6483.0 258,048 Exmime.dll
02-Jul-2003 20:26 6.0.6483.0 143,360 Exodbesh.dll
02-Jul-2003 20:26 6.0.6483.0 57,344 Exodbpc.dll
02-Jul-2003 20:26 6.0.6483.0 200,704 Exodbprx.dll
02-Jul-2003 20:26 6.0.6483.0 2,174,976 Exoledb.dll
02-Jul-2003 18:53 6.0.6483.0 81,920 Exosal.dll
02-Jul-2003 20:26 6.0.6483.0 307,200 Exprox.dll
02-Jul-2003 18:07 6.0.6483.0 143,360 Exschema.exe
02-Jul-2003 18:09 6.0.6483.0 675,840 Exwform.dll
02-Jul-2003 17:55 6.0.6483.0 49,152 Mdbevent.dll
02-Jul-2003 18:15 6.0.6483.0 2,285,568 Mdbmsg.dll
02-Jul-2003 17:57 6.0.6483.0 32,768 Mdbrole.dll
02-Jul-2003 18:57 6.0.6483.0 24,576 Mdbtask.dll
02-Jul-2003 18:55 6.0.6483.0 4,648,960 Store.exe
Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: XCCC
Keywords: kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB824946
