Article ID: 824677
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS
The subject line of an e-mail message in the Inbox contains a number and a tilde (~). For example, the Subject box includes the following text: 1~1. You use Microsoft Outlook Web Access 2003 or Microsoft Outlook Web Access 2000 to move or to copy this message from the Inbox to a new folder. If the name of the folder includes Double-Byte Character Set (DBCS) characters, you may receive the following error message:
Subsequently, the copy or move operation fails.
If you set the language setting for the computer to English-United States, this problem does not occur.
RESOLUTION
Microsoft Exchange 2000 Server
Update rollup information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
15-Oct-2003 07:31 6.0.6521.0 3,915,776 Cdoex.dll
15-Oct-2003 07:25 6.0.6521.0 851,968 Davex.dll
15-Oct-2003 07:25 6.0.6521.0 53,248 Davexpc.dll
15-Oct-2003 07:22 6.0.6521.0 131,072 Drviis.dll
15-Oct-2003 07:22 6.0.6521.0 577,536 Dsaccess.dll
15-Oct-2003 06:33 6.0.6521.0 184,320 Dscmsg.dll
15-Oct-2003 06:33 6.0.6521.0 962,560 Emsmdb32.dll
15-Oct-2003 07:25 6.0.6521.0 2,179,072 Ese.dll
15-Oct-2003 07:25 6.0.6521.0 40,960 Eseperf.dll
08-Sep-2003 10:18 6,991 Eseperf.hxx
15-Oct-2003 07:25 391,634 Eseperf.ini
15-Oct-2003 07:31 6.0.6521.0 3,575,808 Excdo.dll
15-Oct-2003 07:22 6.0.6521.0 262,144 Exmime.dll
15-Oct-2003 07:25 6.0.6521.0 143,360 Exodbesh.dll
15-Oct-2003 07:25 6.0.6521.0 57,344 Exodbpc.dll
15-Oct-2003 07:25 6.0.6521.0 200,704 Exodbprx.dll
15-Oct-2003 07:25 6.0.6521.0 2,179,072 Exoledb.dll
15-Oct-2003 07:20 6.0.6521.0 81,920 Exosal.dll
15-Oct-2003 07:25 6.0.6521.0 307,200 Exprox.dll
15-Oct-2003 06:36 6.0.6521.0 143,360 Exschema.exe
15-Oct-2003 07:25 6.0.6521.0 315,392 Exsmtp.dll
15-Oct-2003 06:38 6.0.6521.0 675,840 Exwform.dll
15-Oct-2003 07:23 6.0.6521.0 40,960 Jcb.dll
15-Oct-2003 06:13 6.0.6521.0 49,152 Mdbevent.dll
15-Oct-2003 06:30 6.0.6521.0 2,285,568 Mdbmsg.dll
15-Oct-2003 06:15 6.0.6521.0 32,768 Mdbrole.dll
15-Oct-2003 07:23 6.0.6521.0 24,576 Mdbtask.dll
15-Oct-2003 07:19 6.0.6521.0 94,208 Peexch50.dll
15-Oct-2003 07:20 6.0.6521.0 397,312 Phatcat.dll
15-Oct-2003 07:23 6.0.6521.0 532,480 Reapi.dll
15-Oct-2003 07:25 6.0.6521.0 311,296 Resvc.dll
15-Oct-2003 07:21 6.0.6521.0 4,657,152 Store.exe
15-Oct-2003 06:38 6.0.6521.0 3,735,552 Wmtemplates.dll
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
Microsoft Exchange Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Hotfix information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
22-Aug-2003 08:07 6.5.6980.20 1,064,960 Davex.dll
22-Aug-2003 08:11 6.5.6980.20 3,618,816 Excdo.dll
22-Aug-2003 08:07 6.5.6980.20 2,536,960 Exoledb.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: XCCC
Keywords: kbhotfixserver kbqfe kbexchowa kbqfe kbfix kbbug kbpubtypekc KB824677
