Article ID: 824406
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional for Itanium-based systems
SYMPTOMS
Consider the following scenario. You are using a Microsoft Windows XP Service Pack 1 (SP1)-based client computer that is joined to a domain that has many users. You run the Group Policy Results command-line tool (GPResult.exe) against the domain controller. When you do this, the Local Security Authority Subsystem Service (Lsass.exe) process on the domain controller uses 100 percent of the available memory. When this behavior occurs, there is not enough memory available for other domain controller processes. Therefore, the domain controller becomes unresponsive.
RESOLUTION
Service Pack information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
This hotfix requires Windows XP Service Pack 1 (SP1).
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit version
Date Time Version Size File name ----------------------------------------------------- 02-Dec-2004 19:31 5.2.3790.238 464,896 Samsrv.dll
Windows XP, 64-bit version
Date Time Version Size File name Platform ----------------------------------------------------------------- 16-Jul-2003 09:47 5.1.2600.1248 339,456 Gprslt.exe IA-64 16-Jul-2003 09:46 5.1.2600.1248 112,128 Wgprslt.exe x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB824406
