Article ID: 824334
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
If you run a Windows Server 2003-based domain in Knowledge Consistency Checker (KCC) Redundant mode (also known as Branch Office mode), the connections might not be distributed evenly across the available bridgehead servers.
CAUSE
The first connection is created using the built-in KCC logic. The second connection object is created by using random selection logic that is not optimal. The new path can cause the selection of the second connection object to be unbalanced.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform --------------------------------------------------------------- 22-Aug-2003 20:55 5.2.3790.79 115,712 Ntdskcc.dll x86 22-Aug-2003 20:51 5.2.3790.79 284,160 Ntdskcc.dll IA-64 22-Aug-2003 20:55 5.2.3790.79 115,712 Wntdskcc.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Additional query words: balance over-load overload queue replication
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB824334
