Article ID: 823805
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SUMMARY
This article describes the Outlook 2002 issues that are fixed in the Outlook 2002 Post-Service Pack 2 (SP-2) Hotfix package that is dated July 18, 2003.
Issues That Are Fixed in the Hotfix Package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article.
- Outlook Appears to Stop Responding When You Select an LDAP Server from the Address Book
When you use your Lightweight Directory Access Protocol (LDAP) address book server from the Address Book dialog box, Outlook 2002 may appear to stop responding. However, if you wait several minutes, you may receive the following error messages: Outlook 2002 supports the Virtual List Views (VLV) LDAP extension. This LDAP extension makes it possible for Outlook 2002 to present LDAP query results in a more efficient way for most LDAP server implementations. If the VLV support is used against an LDAP server with a huge number of entries such as several hundred thousand, this may cause Outlook to be non-responsive. The fix in this article makes it possible for you to turn off the VLV support for Outlook 2002.
MORE INFORMATION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. back to the top
Prerequisites
- The Optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed.
For additional information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:325671 OFFXP: Overview of the Office XP Service Pack 2
- The Optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the Administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.
Restart Information
You do not have to restart your computer after you apply this hotfix.
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Hotfix Replacement Information
This hotfix is not replaced by any later hotfix.
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Registry Information
You must create or modify a registry key to use the one of the hotfixes that is contained in this package.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate the fix, follow these steps:
- Quit all Office programs.
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Click the following registry key:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\LDAP
- With the LDAP key selected, point to New on the Edit menu, and then click DWORD Value.
- Type DisableVLVBrowsing, and then press ENTER.
- With the DisableVLVBrowsing DWORD Value selected, click Modify on the Edit menu.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit.
Hotfix File Information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The Dutch version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------------- 16-Jul-2003 22:31 2,888,704 Olkintlff.msp (full-file/administrative) 16-Jul-2003 22:12 516,096 Olkintlop.msp (optimized)
After the hotfix is installed, the Dutch version of this fix will have the listed attributes or later:
Date Time Version Size File name -------------------------------------------------------------- 21-May-2002 00:33 10.0.4024.0 47,440 Bjablr32.dll 30-Oct-2002 18:55 5.5.2656.94 729,872 Cdo.dll_0001 30-Oct-2002 18:54 5.5.2656.94 823,056 Cdo.dll_0004 23-Jun-2003 16:56 10.0.5417.0 133,688 Contab32.dll 07-Mar-2003 01:26 10.0.5104.0 113,224 Emablt32.dll 14-May-2003 00:18 10.0.5306.0 203,320 Emsabp32.dll 11-Mar-2003 23:46 10.0.5025.0 543,288 Emsmdb32.dll 27-Jun-2003 20:54 10.0.5201.0 133,688 Emsui32.dll 08-May-2003 00:22 10.0.5229.0 858,680 Msmapi32.dll 26-Jun-2003 20:53 10.0.4510.0 535,096 Mspst32.dll 27-Jun-2003 08:40 10.0.4721.0 55,864 Olkfstub.dll 14-May-2003 00:19 10.0.5306.0 748,088 Outex.dll 08-May-2003 00:23 10.0.5229.0 2,054,712 Outllibr.dll 07-Jul-2003 21:57 10.0.5501.0 342,584 Pstprx32.dll
The Dutch Language Pack (LPK) version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------------- 18-Jul-2003 18:05 4,736,512 Nldlpkff.msp (full-file/administrative) 18-Jul-2003 17:32 475,136 Nldlpkop.msp (optimized)
After the hotfix is installed, the Dutch Language Pack (LPK) version of this fix will have the listed attributes or later:
Date Time Version Size File name -------------------------------------------------------------- 23-Jun-2003 16:56 10.0.5417.0 133,688 Contab32.dll 07-Mar-2003 01:26 10.0.5104.0 113,224 Emablt32.dll 14-May-2003 00:18 10.0.5306.0 203,320 Emsabp32.dll 11-Mar-2003 23:46 10.0.5025.0 543,288 Emsmdb32.dll 27-Jun-2003 20:54 10.0.5201.0 133,688 Emsui32.dll 04-Oct-2002 17:36 7.0.0.5 577,536 Msgren32.dll 27-Mar-2002 15:26 4,403,174 Msgrenle.dll 08-May-2003 00:22 10.0.5229.0 858,680 Msmapi32.dll 26-Jun-2003 20:53 10.0.4510.0 535,096 Mspst32.dll 24-May-2002 12:40 3.0.2.0 233,533 Msspell3.dll 14-May-2003 00:19 10.0.5306.0 748,088 Outex.dll 08-May-2003 00:23 10.0.5229.0 2,054,712 Outllibr.dll 07-Jul-2003 21:57 10.0.5501.0 342,584 Pstprx32.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.back to the top
REFERENCES
For more information about how Microsoft corrects software after it is released, and a description of hotfixes, updates, and service packs, visit the following Microsoft Web site:
Additional query words: OL2002
Keywords: kbfix kbqfe kbofficexppresp3fix kbhotfixrollup KB823805
