Microsoft KB Archive/823723

Knowledge Base

You receive a "Cannot generate SSPI context" error message when you access SharePoint Portal Server 2003 central administration

Article ID: 823723

Article Last Modified on 5/31/2007

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APPLIES TO

• Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS

When you try to access the SharePoint Portal Server Central Administration page, you may receive the following error message:

Error
Cannot generate SSPI context.

CAUSE

This issue may occur if the password of the user account that is specified as the CentralAdminAppPool application pool identity in Microsoft Internet Information Services (IIS) 6.0 is incorrect.

RESOLUTION

To resolve this issue, specify the correct password for the CentralAdminAppPool application pool identity in IIS. To do so, follow these steps:

1. Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
2. Expand ServerName, and then expand Application Pools.
3. Right-click CentralAdminAppPool, and then click Properties.
4. Click the Identity tab.
5. In the Password box, type the correct password of the application pool account that appears in the User name box, and then click OK.
6. In the Confirm Password dialog box, type the password again, and then click OK.

MORE INFORMATION

For more information about how to deploy, configure, and administer SharePoint Portal Server, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root folder of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/sharepointserver/FX101494611033.aspx

Keywords: kbpasswords kbwebserver kberrmsg kbfix kbbug KB823723

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