Article ID: 822982
Article Last Modified on 6/24/2004
APPLIES TO
- Microsoft Outlook 2002 Service Pack 2
SYMPTOMS
When you reply to an HTML e-mail message, Microsoft Outlook 2002 Service Pack 2 (SP2) may appear to stop responding (hang) and the CPU usage may peak to 100 percent.
Note To view CPU usage, press CTRL+ALT+DEL to view the Microsoft Windows Task Manager.
CAUSE
This problem may occur if you turn on the Always check spelling before sending option.
Note To turn on this option, on the Tools menu, click Options, and then click the Spelling tab.
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Outlook 2002 Post-Service Pack 3 Hotfix Package that is dated March 5, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
829346 Description of the Outlook 2002 post-Service Pack 3 hotfix package: May 7, 2004
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix KB822982
