Article ID: 822373
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Project 2002 Professional Edition
SYMPTOMS
When you log on to Microsoft Project Web Access as an administrator, and then click Clean up Microsoft Project Server database on the Admin menu, you may find several templates with the same name.
CAUSE
This problem may occur when you save a template with the same name as an existing template.
RESOLUTION
Service Pack Information
This problem is corrected in Project Server 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------------- 30-May-2003 19:51 10.0.2003.530 20,451,328 Winproj.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.
Keywords: kbtshoot kbqfe kbprojectserver2002sp1fix kbhotfixserver KB822373
