Knowledge Base

XCCC: Attachment File Name Extensions Are Not Saved with the File Name in Outlook Web Access

Article ID: 822359

Article Last Modified on 10/26/2006

APPLIES TO

Microsoft Exchange 2000 Server Standard Edition
Microsoft Exchange 2000 Enterprise Server

SYMPTOMS

When you use Microsoft Outlook Web Access (OWA) to view an e-mail message and to try to save a file attachment that has an .exe file name extension or a .dll file name extension to a hard disk on your computer, the file is saved with just the file name. The file name extension is not saved. For example, File_Name.exe is saved as File_Name.

CAUSE

This problem may occur if you installed the March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup package on your Microsoft Exchange 2000 Server computer.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size       File name
   ------------------------------------------------------------
   30-Jul-2003  18:51  6.0.6492.0      3,915,776  Cdoex.dll        
   30-Jul-2003  18:46  6.0.6492.0        851,968  Davex.dll        
   30-Jul-2003  18:46  6.0.6492.0         53,248  Davexpc.dll      
   30-Jul-2003  18:43  6.0.6492.0        131,072  Drviis.dll       
   30-Jul-2003  18:43  6.0.6492.0        577,536  Dsaccess.dll     
   30-Jul-2003  18:02  6.0.6492.0        184,320  Dscmsg.dll       
   30-Jul-2003  18:16  6.0.6492.0        958,464  Emsmdb32.dll     
   30-Jul-2003  18:51  6.0.6492.0      3,575,808  Excdo.dll        
   30-Jul-2003  18:43  6.0.6492.0        258,048  Exmime.dll       
   30-Jul-2003  18:46  6.0.6492.0        143,360  Exodbesh.dll     
   30-Jul-2003  18:46  6.0.6492.0         57,344  Exodbpc.dll      
   30-Jul-2003  18:46  6.0.6492.0        200,704  Exodbprx.dll     
   30-Jul-2003  18:46  6.0.6492.0      2,174,976  Exoledb.dll      
   30-Jul-2003  18:41  6.0.6492.0         81,920  Exosal.dll       
   30-Jul-2003  18:46  6.0.6492.0        307,200  Exprox.dll       
   30-Jul-2003  18:03  6.0.6492.0        143,360  Exschema.exe     
   30-Jul-2003  18:46  6.0.6492.0        315,392  Exsmtp.dll       
   30-Jul-2003  18:04  6.0.6492.0        675,840  Exwform.dll      
   30-Jul-2003  17:56  6.0.6492.0         49,152  Mdbevent.dll     
   30-Jul-2003  18:13  6.0.6492.0      2,285,568  Mdbmsg.dll       
   30-Jul-2003  17:57  6.0.6492.0         32,768  Mdbrole.dll      
   30-Jul-2003  18:43  6.0.6492.0         24,576  Mdbtask.dll      
   30-Jul-2003  18:40  6.0.6492.0         94,208  Peexch50.dll     
   30-Jul-2003  18:41  6.0.6492.0        397,312  Phatcat.dll      
   30-Jul-2003  18:43  6.0.6492.0        528,384  Reapi.dll        
   30-Jul-2003  18:46  6.0.6492.0        311,296  Resvc.dll        
   30-Jul-2003  18:42  6.0.6492.0      4,657,152  Store.exe

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about the March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Additional query words: kbExchangeOWA

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB822359

Microsoft KB Archive/822359

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